topic I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue? in Troubleshooting

I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They do equal the amount in box 21. Is this a software issue?

Wendella — Wed, 26 Mar 2025 18:26:26 GMT

Re: I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They d...

TurboTaxAniqua — Wed, 26 Mar 2025 20:29:42 GMT

For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

Thank you for choosing TurboTax.

Re: I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They d...

Wendella — Wed, 26 Mar 2025 23:40:22 GMT

That worked

Thank you

Re: I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They d...

TurboTaxAniqua — Thu, 27 Mar 2025 14:58:23 GMT

@Wendella We are glad to hear that; thanks for the update!

Re: I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They d...

Newcastle1 — Thu, 27 Mar 2025 15:22:17 GMT

I had the same error and used your method to correct the problem. However, will this create an issue with the CRA, otherwise, why would they have two separate boxes?

Re: I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They d...

Tamacat — Thu, 27 Mar 2025 16:42:45 GMT

TurboTaxAniqua

Is that fix approved by CRA?

Re: I cant Netfile because it is telling me that on my T3 box 52 &53 need to equal box 21. They d...

TurboTaxAniqua — Thu, 27 Mar 2025 21:11:24 GMT

@Newcastle1 This was suggested by our development team as a workaround. I would suggest waiting; our team is working to get this issue resolved. Once it is resolved, we will update you in this thread. We appreciate your patience.