topic T3 Slip - Capital Gains in Troubleshooting

T3 Slip - Capital Gains

JanSo — Mon, 31 Mar 2025 14:09:50 GMT

I've had the same issue in regards to the calculation of capital gains from T3 slips, but I believe I have found the following:

On a T3 slip, Capital Gains is reported in Box 21, however, this year the CRA has added boxes 52 (capital gains before June 25) and 53 (capital gains after June 24). It appears (to me) that Turbotax does NOT use Box 21 for the actual tax calculation, but rather will solely rely on information in Box 52 and 53. So if you have a T3 tax slip with only Box 21 completed (and nothing related to Box 52 and 53), you will have to insert the Box 21 amount into Box 52 and/or Box 53 to be captured in the calculation. This seemed to work for me in the calculation of taxes. Does this make sense? Anyone else with the same experience or scenario? Is it "safe" to proceed to file now with NETFILE? Thanks!

Re: T3 Slip - Capital Gains

TurboTaxAniqua — Mon, 31 Mar 2025 21:19:35 GMT

Thank you for the update; we appreciate it. We will pass it on to the assigned department. If all the calculations are correct, you can review and Netfile.

We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

Thank you for choosing TurboTax.

Re: T3 Slip - Capital Gains

AnnaSofia — Wed, 02 Apr 2025 12:07:11 GMT

I'm still having this issue. Should I just divide the amount in Box 21 and split it equally between box 52 and 53?

Re: T3 Slip - Capital Gains

TurboTaxAniqua — Wed, 02 Apr 2025 21:12:13 GMT

@AnnaSofia We can understand your frustration. We are aware of this issue, and our development team is working on a resolution. Once it is resolved, we will update you in this thread. We appreciate your patience.

Re: T3 Slip - Capital Gains

dollhouse — Thu, 10 Apr 2025 03:59:14 GMT

Hi - has this issue been resolved or can you provide a solution? I'm having the same issue and it is preventing me from completing my tax form. Thank you.

Re: T3 Slip - Capital Gains

AnnaSofia — Thu, 10 Apr 2025 11:47:52 GMT

TurboTax is still working on a fix. I am still unable to complete my 2024 income tax - this year the software has not lived up to my expectations.

Re: T3 Slip - Capital Gains

TurboTaxAniqua — Thu, 10 Apr 2025 11:58:19 GMT

@dollhouse We are attempting to resolve this error in collaboration with CRA. We hope to have this resolved by or on April 14th, and our development team is working on it. For our customers' awareness, we have placed a banner in the TurboTax filing section. Thank you for your patience.

Re: T3 Slip - Capital Gains

dollhouse — Wed, 16 Apr 2025 13:23:13 GMT

Hi - Can you confirm if this issue is fixed? Thanks!

Re: T3 Slip - Capital Gains

AnnaSofia — Wed, 16 Apr 2025 15:30:57 GMT

@dollhouse

Hi, I was finally able to file my taxes yesterday with the previous issues I was having. Give it a try to see if you are able to file. 🙂

Re: T3 Slip - Capital Gains

dollhouse — Wed, 16 Apr 2025 16:02:22 GMT

Thank you!! I will try today!

Re: T3 Slip - Capital Gains

TurboTaxAniqua — Wed, 16 Apr 2025 19:42:56 GMT

@dollhouse Let us know how it goes. Thanks

Re: T3 Slip - Capital Gains

investor12 — Wed, 23 Apr 2025 22:33:12 GMT

I just updated my turbotax (april 23rd)and I'm still having the issue. None of my T3 line 21 capital gains is showing up on my capital gains in my return. Please fix asap.

Re: T3 Slip - Capital Gains

investor12 — Thu, 24 Apr 2025 03:09:57 GMT

So the fix seems to be report in both box 53 and box 21?

Re: T3 Slip - Capital Gains

TurboTax_Susan — Thu, 01 May 2025 13:42:31 GMT

@investor12

For all T3 slips in your return: - Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53 - Ensure Box 53 equals the amount in Box 21 If the error persists, try rounding the box amounts (21 and 53) to the nearest dollar and submit via NETFILE once more.

Thank you for using TurboTax.