topic Re: Netfile Error T3 entry in Troubleshooting

Netfile Error T3 entry

Dinger — Mon, 24 Mar 2025 19:31:26 GMT

Turbo Tax Premier On-Line tax year 2024 Canada (March 24, 2025). The error I received as follows "The sum of box 52 and box 53 must equal the total capital gain or loss in box 21 of your T3 slip. Please review your imported data."

I have reviewed the particular T3 the error points to numerous times. Have even deleted and re-entered the slip. The data and the addition are correct, but the error will not clear! Help!

Re: Netfile Error T3 entry

dlank1 — Tue, 25 Mar 2025 18:12:24 GMT

Ignore box 52 and just enter total ap gains into box 53, equal to box 21.

BUT: if you have self and spouse, values for cap gains at least will NOT split as they should based on ownership at the top. Instead you need to cut all values in half and enter separate T3s for each of you. TTax is having trouble fixing this,

Re: Netfile Error T3 entry

TurboTaxAniqua — Tue, 25 Mar 2025 22:53:31 GMT

@Dinger For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

Re: Netfile Error T3 entry

Zorha — Thu, 27 Mar 2025 14:36:47 GMT

OMG THANK YOU!!!!!! I tried everything but eliminating box 52!!! I have been stuck for DAYS!!!!

Re: Netfile Error T3 entry

AmyBella — Fri, 28 Mar 2025 17:25:41 GMT

I still couldn't fix that problem after doing this multiple times. Any other way to do that? or any update from Turbotax to fix this problem?

Re: Netfile Error T3 entry

TurboTax_Susan — Sat, 29 Mar 2025 20:56:54 GMT

@AmyBella Have you tried deleting the slip & re-entering it, but putting the sum of 52+53 into box 53 (without ever typing anything into 52).

Re: Netfile Error T3 entry

Bstoch — Sat, 29 Mar 2025 21:23:52 GMT

I tried deleting the T3 slip and re-entering but it still won't input the capital gains # in form T936

Re: Netfile Error T3 entry

Boxter — Sat, 29 Mar 2025 23:34:39 GMT

I called support- nice lady who took my info regarding the ongoing t3 problem. Made like she has never heard of it although 100’s of posts now about it.

i have called CTV and CBC who will be doing a story on TurbobTax.

Re: Netfile Error T3 entry

nerdboyjoe — Sat, 29 Mar 2025 23:38:21 GMT

@Boxter You got the press involved? Wow! You are my new hero! I’m looking forward to watching the scandalous news story! It’s payback time!

Re: Netfile Error T3 entry

nerdboyjoe — Sat, 29 Mar 2025 23:41:41 GMT

@Boxter all of our hundreds of collective complaints seem to be falling on deaf ears. Maybe now that you got CBC and CTV involved, Intuit will take our complaints seriously and fix this issue.

Re: Netfile Error T3 entry

AmyBella — Sat, 29 Mar 2025 23:46:18 GMT

I did it just now.... but still didn't work!

Error message:

The amount of foreign capital gains included in box 52 plus the amounts from boxes 54 and 56 can't be more than the total capital

The sum of capital gains before June 25 in box 52, and capital gains after June 24 in box 53, must equal the total capital gains i...

The amount of foreign capital gains included in box 52 plus the amounts from boxes 54 and 56 can't be more than the total capital

Re: Netfile Error T3 entry

AmyBella — Sat, 29 Mar 2025 23:48:17 GMT

I just did and still didn't work!

Error message:

The amount of foreign capital gains included in box 52 plus the amounts from boxes 54 and can't be more than the total capital...

The sum of capital gains before June 25 in box 52, and capital gains after June 24 in box 53, must equal the total capital gains ...

Re: Netfile Error T3 entry

nerdboyjoe — Sat, 29 Mar 2025 23:48:48 GMT

@AmyBella isn’t this driving you crazy? I’m out of my mind with frustration

Re: Netfile Error T3 entry

AmyBella — Sat, 29 Mar 2025 23:52:28 GMT

yes, have been trying to do this for couple weeks!!! they are my parents' tax return!!

Re: Netfile Error T3 entry

nerdboyjoe — Sat, 29 Mar 2025 23:54:24 GMT

I managed to get my parents’ returns submitted because they don’t have any T3’s. But I can’t submit mine or my wife’s because we have several T3’s. Far too many to manually split without pulling my hair out.

Re: Netfile Error T3 entry

TurboTaxAniqua — Mon, 14 Apr 2025 22:43:15 GMT

@nerdboyjoe We are aware of this issue; we are working with the CRA for a resolution. We appreciate your patience.

Re: Netfile Error T3 entry

AmyBella — Sun, 30 Mar 2025 17:08:39 GMT

my situation is vice versa. I did mine, no issue but when it involved T3 in my parents. FRUSTRATION!!!

Netfile error: T3 Entry The sum of box 52 and 53 must equal the total Capital Gains in Box 21 of the T3

MMash2 — Sun, 30 Mar 2025 17:23:39 GMT

Re: When any value is entered into Box 52 or 53 the amount is added to the Total Capital Gains. What this does is double up on the Capital Gains received.

I also tried submitting at 50 % for my spouse and I and then splitting it manually the T3 into separate entries at 100%. They all added additional Capital Gains and negatively effected the Taxes Owing.

You cannot Net File until you clear this error> So Turbo Tax has to fix this.

Re: Netfile Error T3 entry

TurboTaxAniqua — Mon, 14 Apr 2025 22:44:09 GMT

@MMash2 We are aware of this issue; we are working with the CRA for a resolution. We appreciate your patience.

Re: Netfile Error T3 entry

africadenise — Tue, 01 Apr 2025 02:51:31 GMT

How do you get added to the notification list for when it’s fixed?

when I talked to help desk on Friday, with nothing resolved, it received a notification my ticket was closed.

ive seen people posting about this in community fb groups.