topic Re: Code #95365 and a T3 with a Capital LOSS in Troubleshooting

Code #95365 and a T3 with a Capital LOSS

rgrabo65 — Thu, 03 Apr 2025 16:37:53 GMT

Feel like I have to start a new topic as the turbotax dev team think they have a fix that they sent out this morning.

Note - I have applied the update, but I have a T3 that I am splitting with my wife and she has a net Loss.
The example screenshots that were shared by the turbotax admin do not show a net Loss.

We need a fix for those with T3's applying against a net loss. In my instance, my wife's T936 form does NOT show the values coming over from the T3.

Re: Code #95365 and a T3 with a Capital LOSS

Emily999 — Thu, 03 Apr 2025 22:13:31 GMT

I have the same issues since both my husband and I have a capital loss. I don't want to submit the NETFILE again, risking having our account locked. TurboTax needs to come up with a fix for it.

Re: Code #95365 and a T3 with a Capital LOSS

taxmind24 — Thu, 03 Apr 2025 23:50:11 GMT

That is correct box 21 (gain or loss) is not populating 68140 of T936 if you have a capital loss on line 19900 of T3 but CRA is asking for 68140 to be populated. The amount on T3 has already incorporated the amount from Box 21 so not required again but CRA is incorrect in asking for it populated if the over amount on 19900 of T3 is negative.

Still cannot NETFILE.

Re: Code #95365 and a T3 with a Capital LOSS

PerryK2 — Fri, 04 Apr 2025 23:44:11 GMT

I am having the same issue and would like to see this fixed asap.

Re: Code #95365 and a T3 with a Capital LOSS

SeahawksFan — Sat, 05 Apr 2025 13:03:59 GMT

Saw the following message this morning when I was going to try and file.

If you see one of the following error codes, it's due to a CRA issue affecting all tax software in Canada. We're working with the CRA to get this resolved. Please come back after April 14 to file. Error codes: 2508, 2515, 45555, 90228, 90308, 95031, 95033, 95034, 95365 or 99915.

I have used Turbo Tax for years to file my personal taxes and have encountered error 95365. I happen to be working at an accounting firm this year doing tax return prep and it's been a nightmare - probably 50% of slips are not in client's My CRA accounts so 'auto fill' is impossible and we have to track down everyone's paper copies. This is all on the CRA and their January update - see Globe & Mail article updated this morning entitled Where are your tax slips.

Re: Code #95365 and a T3 with a Capital LOSS

Emily999 — Sat, 05 Apr 2025 17:56:27 GMT

Thank you for the information; I hope this issue is rectified by mid-April.

Re: Code #95365 and a T3 with a Capital LOSS

jackofalltrades — Sat, 05 Apr 2025 22:00:35 GMT

I have the same issue. Please let me know what the solution to this is.

Re: Code #95365 and a T3 with a Capital LOSS

TurboTax_Susan — Sat, 12 Apr 2025 22:21:23 GMT

@jackofalltrades The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

Thank you for choosing TurboTax.

Re: Code #95365 and a T3 with a Capital LOSS

klamity — Sun, 13 Apr 2025 13:31:43 GMT

Also experiencing this issue. T936 not populating correctly with T3s and capital loss from T5008

Re: Code #95365 and a T3 with a Capital LOSS

TurboTaxAniqua — Sun, 13 Apr 2025 17:18:49 GMT

@kevincvlam The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? .

Thank you for choosing TurboTax