topic Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l... in Troubleshooting

I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to line 50310. But there is no line 50310 on my T1. Can you help?

sirine — Fri, 14 Mar 2025 01:16:53 GMT

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

TurboTax_Susan — Sat, 15 Mar 2025 17:10:05 GMT

Please review your T4 slip:

If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.

If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

sirine — Sun, 16 Mar 2025 02:19:10 GMT

Boxes 16 and 16A are both empty on the T4 that lists Quebec as the province of employment. This seems to be a wider issue as other tax software also seems to have the same problem. Are you checking with CRA that it is not a problem on their end? How will we know if it has been fixed?

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

TurboTaxAniqua — Mon, 17 Mar 2025 18:02:22 GMT

@sirine If you live in ON and work in QC, you probably received a RL 1.

You need to enter the T4 as it is and enter the box E of RL 1 at the bottom of the T4.

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

sirine — Mon, 17 Mar 2025 22:49:26 GMT

I did that as well. But the error I am having doesn’t seem to be related to that.

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

TurboTaxAniqua — Wed, 19 Mar 2025 16:59:46 GMT

What do you have in Box 10 (which Province) on your T4 slip? And are you using an online version or a desktop version of TurboTax?

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

sirine — Thu, 20 Mar 2025 22:28:01 GMT

I have Quebec in box 10 and I’m using the online version.

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

sirine — Thu, 20 Mar 2025 22:41:03 GMT

I found a work around online. Deleting the amount in box 17A in the T4 for Quebec employment.

Re: I live in Ontario and work in Quebec. When I file, I receive error 95031 and a reference to l...

TurboTaxBrenda — Mon, 14 Apr 2025 17:07:35 GMT

Community Post Response Messages

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it?

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