topic Re: Can't get past the "prepare return together" page in Troubleshooting

Can't get past the "prepare return together" page

KemKazi — Sun, 20 Apr 2025 18:43:55 GMT

I purchased the Deluxe version from Amazon and got an activation code, which I've already activated. However, when trying to start a return, it asks "Do you want to prepare your return together with your spouse?" and I selected "Yes". But there is no continue button, it only asks me to buy 2 returns for $60.

I've already purchased and activated them and don't want to pay again.

Please help. Thanks

Re: Can't get past the "prepare return together" page

TurboTaxAniqua — Mon, 21 Apr 2025 21:00:27 GMT

Have you tried clearing cookies and cache or using a different browser?

This message is just to advise the price of a joint return. If you have your activation code already linked with the account , just ignore this message about pricing; you won't have to pay anything at the end.

Thank you for choosing TurboTax.