topic Re: Error message when opening a *.tt24 file sent by another Turbo Tax user in Troubleshooting

Error message when opening a *.tt24 file sent by another Turbo Tax user

npv — Wed, 23 Apr 2025 17:44:39 GMT

My brother and I both use the TurboTax 2024 Standard desktop version. Between us, we do the tax returns for other family members. In past years, I was able to send him a copy of a file that I was working on, for his review. This was very helpful. This year, I sent him a *.tt24 file and he was able to open it. Afterward, I sent two other different files and he got an error message when trying to open them. (I am using TurboTax desktop with Windows 10 and VMWare, on my Macbook. He uses a PC.)

Re: Error message when opening a *.tt24 file sent by another Turbo Tax user

TurboTax_Susan — Tue, 29 Apr 2025 17:26:10 GMT

What is the exact error message that you are getting?

Re: Error message when opening a *.tt24 file sent by another Turbo Tax user

npv — Wed, 30 Apr 2025 13:11:42 GMT

“An error has occurred while reading your return from disk. Please ensure that the file is a valid TurboTax file and is not corrupted.
Error code TT403”

Re: Error message when opening a *.tt24 file sent by another Turbo Tax user

TurboTax_Susan — Thu, 01 May 2025 19:19:01 GMT

Try sending him the files again, as it looks like the files may have become corrupt in transport.