topic Re: Non capital loss carryforward is not being allowed to be claimed in Troubleshooting

Non capital loss carryforward is not being allowed to be claimed

EAS inc — Tue, 01 Apr 2025 17:00:32 GMT

Hi, turbo tax is saying there is an error in that the prior year non-capital loss being claimed this year (2024) cannot be greater than the loss available for carryforward, however, I am claiming exactly the same amount that is available to be claimed in the LOSS worksheet. It is also the same amount that CRA says I have available in last year's NOA. Please help with this problem.

Re: Non capital loss carryforward is not being allowed to be claimed

TurboTax_Susan — Fri, 04 Apr 2025 17:33:02 GMT

What is the exact error message that you are getting?

Re: Non capital loss carryforward is not being allowed to be claimed

EAS inc — Fri, 04 Apr 2025 17:47:09 GMT

The error message says "the prior year loss you are claiming in 2024 cannot be greater than the loss available for carryforward".

My LOSS worksheet shows a non-capital loss from prior years of $1010.88 available to be used. Even if I put $1 in the column 2024 to be claimed, this error still shows up.

Thanks,

Re: Non capital loss carryforward is not being allowed to be claimed

EAS inc — Sun, 06 Apr 2025 15:29:11 GMT

Will Turbo Tax software allow me to submit through Netfile with CRA if this error is skipped since the notice of assessment shows this is an allowable claim for 2024 ?

Re: Non capital loss carryforward is not being allowed to be claimed

Anonymous — Mon, 07 Apr 2025 16:02:05 GMT

When it's under Errors, you must fix it before being able to NETFILE, or you won't be eligible to use this option.

For now, CRA is asking everyone with Gains/Losses to wait before using NETFILE, because some details in some forms can create error or even amounts not being reported properly.

We have updates planned for this week. We will inform you in this thread as soon as we can.

Thank you for your patience.

Re: Non capital loss carryforward is not being allowed to be claimed

EAS inc — Fri, 11 Apr 2025 21:30:55 GMT

Hello, have their been any updates to report? I have not seen a software update so I assume any changes would be made through a software update?

Thanks,

Re: Non capital loss carryforward is not being allowed to be claimed

TurboImpotNadia — Thu, 17 Apr 2025 22:24:14 GMT

We had two updates this week. Can you confirm if your issue is resolved?

Thank you for choosing TurboTax

Re: Non capital loss carryforward is not being allowed to be claimed

sclair — Tue, 22 Apr 2025 19:54:16 GMT

Hello...I'm a different user but I'm getting the same message.

I updated my turbotax today and I'm still getting the same error message : "The prior-year loss you are claiming in 2024 cannot be greater than the loss available for carryforward."

Re: Non capital loss carryforward is not being allowed to be claimed

EAS inc — Tue, 22 Apr 2025 22:09:14 GMT

Hi there, no the issue was not resolved with the update. Since it is a carryforward item available for use in future years, I have not claimed this year but also there were other Netfile issues this year between TurboTax and CRA as seen on other threads so once these were resolved, I finally filed through Netfile - I have confirmation it went through. Disappointed with this added stress and unresolved issue.

Re: Non capital loss carryforward is not being allowed to be claimed

TurboTaxAniqua — Wed, 23 Apr 2025 18:22:07 GMT

@sclair Were you able to Netfile?

Re: Non capital loss carryforward is not being allowed to be claimed

TurboTaxAniqua — Wed, 23 Apr 2025 18:23:34 GMT

@EAS inc We are happy to hear that you were able to return to Netfile. Thank you very much for your patience.

Re: Non capital loss carryforward is not being allowed to be claimed

EAS inc — Wed, 23 Apr 2025 20:16:51 GMT

Yes I was able to Netfile.

Re: Non capital loss carryforward is not being allowed to be claimed

xpandora — Mon, 28 Apr 2025 21:15:07 GMT

The only reason the user could netfile is because they did not use their carryforward noncapital loss. There is still an issue with turbotax - I am having the same problem with the same error message.

Please fix this!

Re: Non capital loss carryforward is not being allowed to be claimed

xpandora — Mon, 28 Apr 2025 21:38:48 GMT

I have the same issue and thought I was doing something wrong but spoke with a CPA friend and it's a bug in turbotax. I did go back and review it, then clicked ignore in a couple of spots, and was able to netfile despite the warning.

Re: Non capital loss carryforward is not being allowed to be claimed

farr38 — Tue, 29 Apr 2025 21:57:30 GMT

I am unable to use my capital loss carry forward againsted my capital gains. If I override the field I cannot net file.

Re: Non capital loss carryforward is not being allowed to be claimed

cyan — Tue, 29 Apr 2025 21:57:41 GMT

I run into this problem as well, I have no contacts from CRA like other friends. Can Turbotax fix this problem as soon as possible.

Re: Non capital loss carryforward is not being allowed to be claimed

TurboTaxJessica — Wed, 30 Apr 2025 00:31:04 GMT

Hello @xpandora @farr38 @cyan,

This validation is triggered when the requested non-capital loss claim surpasses your 2024 income. Please be aware that the deductible amount is restricted to the lesser of the available non-capital losses and your 2024 income.

To rectify this, access the "Losses" topic within the "Deductions" section of your 2024 tax return, select "Non-Capital Loss Carry Forward," and revise the claimed amount to align with, but not exceed, the income amount displayed on the step Non-Capital Losses Being Claimed as illustrated in the image below.

Hope this helps with the correction. Let us know if you have more questions.

Re: Non capital loss carryforward is not being allowed to be claimed

cyan — Wed, 30 Apr 2025 00:46:45 GMT

Thanks Jessican for quick reply, my income is 2100$, however I have tried 1$, 100$, 1000$, none of them works.

Just like the first message in this topic.

Re: Non capital loss carryforward is not being allowed to be claimed

TurboTaxJessica — Wed, 30 Apr 2025 00:59:21 GMT

Hi @cyan, to provide the most accurate support, I need to know if you're using the Desktop or Online version. Additionally, a screenshot of the specific step where you enter the claim amount would be very helpful. Could you please provide these? Thank you!

Re: Non capital loss carryforward is not being allowed to be claimed

cyan — Wed, 30 Apr 2025 01:35:04 GMT

Hello Jessica,

I am using Desktop version, please check the screenshot, let me know if you need more information.