Complaint Disability & Medical Expenses

Steveski — Wed, 30 Apr 2025 18:36:24 GMT

Turbo Tax program is unable to conform with CRA requirements with regard to a person with Disability status and has over $10000 in medical expenses. When answering all the questions correctly for Disability amount, it automatically puts in an amount that should not be in there. This cost me a year of back and forth with CRA. This year, the problem is still there and customer service is unable to resolve this problem other than suggesting I answer no to a question where the answer is yes. This would mean I would be giving CRA the wrong information.

Re: Complaint Disability & Medical Expenses

PriyankaM — Wed, 30 Apr 2025 18:42:27 GMT

Hi!

Thank you for raising this issue and our sincere apologies for the inconvenience caused by the deficiencies in the system.

We'll forward this feedback to the right team to take action.

topic Complaint Disability & Medical Expenses in Troubleshooting

Complaint Disability & Medical Expenses

Re: Complaint Disability & Medical Expenses