https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-is-the-callback-channel-closed-and-when-will-it-open-again/01/3684676#M44006 Mon, 19 May 2025 14:55:44 GMT andicoombs 2025-05-19T14:55:44Z https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-is-the-callback-channel-closed-and-when-will-it-open-again/01/3684676#M44006 Mon, 19 May 2025 14:55:44 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/why-is-the-callback-channel-closed-and-when-will-it-open-again/01/3684676#M44006 andicoombs 2025-05-19T14:55:44Z https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-why-is-the-callback-channel-closed-and-when-will-it-open-again/01/3685006#M44011 <P>From May 1 to mid-February, our tax experts are available Monday through Friday, 9 AM to 6 PM ET for English and French support.</P> <P>&nbsp;</P> <P>If you are trying to contact them during those hours and are still not able to get through,&nbsp;please contact our <A href="https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=lqo6gg5o" target="_blank"><STRONG>phone support team</STRONG></A> for more assistance.&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/b093eaec-2bf6-45b1-9618-0399c1e55966.default.png" /></P> Tue, 20 May 2025 20:06:02 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-why-is-the-callback-channel-closed-and-when-will-it-open-again/01/3685006#M44011 TurboTax_Susan 2025-05-20T20:06:02Z