topic Re: Where is the year over year comparison in 2024 in app? in Troubleshooting

Where is the year over year comparison in 2024 in app?

shelly-wilson — Tue, 18 Mar 2025 11:52:36 GMT

Re: Where is the year over year comparison in 2024 in app?

TurboTax_Susan — Tue, 18 Mar 2025 21:59:32 GMT

If you transferred your 2023 information into TurboTax Online 2024, then you'll see a year over year comparison during the Review.

Re: Where is the year over year comparison in 2024 in app?

shelly-wilson — Wed, 19 Mar 2025 16:27:38 GMT

I have multiple years loaded and yes normally it automatically shows during the review but no this year it is not showing. I have exited and gone back in many times in the app and it’s not there.

Re: Where is the year over year comparison in 2024 in app?

johnistaxed — Wed, 19 Mar 2025 20:06:55 GMT

In the REVIEW section, At the BOTTOM of the Detailed tax summary it says click here for a year over year comparison for (name)

Re: Where is the year over year comparison in 2024 in app?

johnistaxed — Wed, 19 Mar 2025 20:20:34 GMT

In the REVIEW section, At the BOTTOM of the Detailed tax summary it says click here for a year over year comparison for (name)

Re: Where is the year over year comparison in 2024 in app?

shelly-wilson — Wed, 19 Mar 2025 21:06:18 GMT

I see no such menu in the app…..are you seeing that menu on a desktop?

Re: Where is the year over year comparison in 2024 in app?

johnistaxed — Wed, 19 Mar 2025 23:04:18 GMT

Yes. That is in the PC desktop program version.

Re: Where is the year over year comparison in 2024 in app?

shelly-wilson — Thu, 20 Mar 2025 00:58:27 GMT

That’s not even remotely helpful since I was clear I’m using the online app on my phone

Re: Where is the year over year comparison in 2024 in app?

shelly-wilson — Thu, 20 Mar 2025 00:59:32 GMT

Even checking the online version on my laptop those menus don’t exist this year

Re: Where is the year over year comparison in 2024 in app?

TurboTaxBrenda — Fri, 21 Mar 2025 13:03:23 GMT

TurboTax Online—go to the review section of the return—and continue until you see the following:

Thank you for choosing TurboTax.

Re: Where is the year over year comparison in 2024 in app?

shelly-wilson — Fri, 21 Mar 2025 14:39:59 GMT

Once again, these answers are not helpful since this is the Online version. This menu does not exist.

Re: Where is the year over year comparison in 2024 in app?

shelly-wilson — Fri, 21 Mar 2025 15:31:39 GMT

I have been using this product for years and this year it is so bad. It isn’t showing up properly in the online version and there is ZERO support for the issues and you guys keep responding with answers for the pc version not the app/online version. It’s so bad I’m going to have to consider another product next year because I’m wasting hours on this nonsense when it it usually quick

Re: Where is the year over year comparison in 2024 in app?

TurboTax_Susan — Sat, 22 Mar 2025 16:21:59 GMT

@shelly-wilson

Again, If you transferred your 2023 information into TurboTax Online 2024, then you'll see a year over year comparison during the Review. The mobile app works the same way.

If you didn't transfer your return from last year, then you won't see the comparison page. If you *did* transfer but still aren't seeing the page, please contact our phone support team for more assistance.

Re: Where is the year over year comparison in 2024 in app?

Byge — Mon, 07 Apr 2025 00:40:59 GMT

It is not there, why? It’s the only reason I use TurboTax.

Re: Where is the year over year comparison in 2024 in app?

TurboTaxAniqua — Mon, 07 Apr 2025 21:54:07 GMT

@Byge The Year Over Year Comparison can be found in TurboTax Online by going to "Tax Home" on the left-hand side menu and selecting Review then Year Over Year Comparison. The year-over-year comparison only shows the current tax year and the previous tax year.
Also be aware that the year-over-year comparison is only available if you transferred your previous year's return into your current year's return.

Re: Where is the year over year comparison in 2024 in app?

user17577711315 — Sat, 13 Sep 2025 13:49:13 GMT

Please before answering look at the software and you will see NO OPTION for year over year comparison. I have with TurboTax for 15 years and still no comparison!! This seems like an easy option to install and useful to so many of your customers.

Seeing the comparison once before filing is not sufficient.

Please put this back into the application.

Re: Where is the year over year comparison in 2024 in app?

TurboTax_Susan — Mon, 15 Sep 2025 13:10:19 GMT

@user17577711315 If you transferred your 2023 information into TurboTax Online 2024, then you'll see a year over year comparison during the Review. The mobile app works the same way.