topic Refile - Netfile error detected in Troubleshooting

Refile - Netfile error detected

andrewjennifer2016 — Mon, 06 Oct 2025 14:32:49 GMT

Due to a mistake in one entry in the 5008 slips we needed to refile our returns. After correcting the information, I was able to refile my wife's return, but mine keeps on getting rejected:

CRA NETFILE: Errors Review

You must confirm whether or not your spouse or common-law partner's net income is nil or negative.

I have been unable to resolve. Any help would be most appreciated.

Also - Is it possible to ask Intuit directly about this problem? I have been unable to find a link to do so.

Re: Refile - Netfile error detected

TurboTax_Susan — Mon, 06 Oct 2025 14:57:13 GMT

If your return didn't change, then you don't need to refile your return, only your wife's.

If you return did change, the review should give you an "applies to me" or "fix" button to click, which will allow you to make any changes needed.

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

FYI: Intuit owns TurboTax, so when you are talking to someone at TurboTax, you are talking to Intuit too.