topic Re: Recent update to turbotax - now locked out in Troubleshooting

Recent update to turbotax - now locked out

SLB4 — Tue, 02 Sep 2025 17:14:22 GMT

Just did an update to turbotax (desktop edition) and it no longer recognizes that activation code previously used (successfully) on this computer. How do I get it to recognize the computer again please?

thanks

Susie

Re: Recent update to turbotax - now locked out

bob2731 — Mon, 03 Nov 2025 04:28:20 GMT

I have a similar issue, in that having re-installed the program (downloaded TurboTax Premier 2024), I now get the message: "All available activations for that code have been used.Error code: 603" and the program won't run!

Can someone provide some guidance, please!

Re: Recent update to turbotax - now locked out

bob2731 — Mon, 03 Nov 2025 22:55:42 GMT

I called the support line ([phone number removed]) and told the AI that I needed to speak to a person. I was connected within about five minutes, and about 10 minutes after that, I had a new code. I'm now back up and running.

Apparently, this is a daily problem for them.

The support rep was very helpful, and that makes all the difference.