topic N1 ERROR MESSAGE FROM CRA netfile in Troubleshooting

N1 ERROR MESSAGE FROM CRA netfile

Iksunsergius — Fri, 06 Mar 2026 23:46:31 GMT

I called CRA for this N1 error message, they told me that my first name as shown in SIN card is Ik Sun ( with space), but I ve been filling no problem with name Iksun ( no space) . So CRA told me that try with Ik Sun , my Question is can I re-submit with my name format changed ?

Re: N1 ERROR MESSAGE FROM CRA netfile

TurboTax_Susan — Sun, 08 Mar 2026 17:23:57 GMT

Yes, you can. Select "Personal Info" from the left side menu. Then click "Edit" at the top next to your name.

Re: N1 ERROR MESSAGE FROM CRA netfile

Iksunsergius — Mon, 09 Mar 2026 10:49:24 GMT

No, did not solve the problem

Re: N1 ERROR MESSAGE FROM CRA netfile

TurboTaxAniqua — Tue, 10 Mar 2026 14:02:31 GMT

Were you able to edit the name, but the return still did not go through? If that's the case, you'll need to print and mail your return because it's been rejected by CRA.