topic I order the duplicated products. I have request the refund for the product and get the case number. I checked the case is closed and I still havent received any refund! in Troubleshooting https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-order-the-duplicated-products-i-have-request-the-refund-for-the-product-and-get-the-case-number-i/01/3831935#M45712 Thu, 12 Mar 2026 02:15:54 GMT user17732579712 2026-03-12T02:15:54Z I order the duplicated products. I have request the refund for the product and get the case number. I checked the case is closed and I still havent received any refund! https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-order-the-duplicated-products-i-have-request-the-refund-for-the-product-and-get-the-case-number-i/01/3831935#M45712 Thu, 12 Mar 2026 02:15:54 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-order-the-duplicated-products-i-have-request-the-refund-for-the-product-and-get-the-case-number-i/01/3831935#M45712 user17732579712 2026-03-12T02:15:54Z Re: I order the duplicated products. I have request the refund for the product and get the case n... https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-order-the-duplicated-products-i-have-request-the-refund-for-the-product-and-get-the-case-n/01/3832640#M45720 <P><SPAN style="font-size:14px;">Since you used the TurboTax Do it Yourself (Online) product, one order is for two returns, while the other is for the same version, </SPAN><SPAN style="color:rgb(57,58,61);font-size:14px;">TurboTax Self-Employed Online 2025, for a single return.&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN style="font-size:14px;">We recommend that you contact our product support team by phone to get this sorted out.</SPAN></P><P>&nbsp;</P><P><A href="https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=m4j5o7no" target="_blank">https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=m4j5o7no</A></P><P>&nbsp;</P><P>Thank you for choosing TurboTax.</P> Thu, 12 Mar 2026 15:04:42 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-order-the-duplicated-products-i-have-request-the-refund-for-the-product-and-get-the-case-n/01/3832640#M45720 TurboTaxAniqua 2026-03-12T15:04:42Z