No longer a resident and can't schedule a call with international number

tombertossi — Mon, 16 Mar 2026 12:52:42 GMT

I have started my tax return but I am not longer living in Canada and no longer have a Canadian phone number.
The system doesn't allow me to schedule a call with an expert via a French phone number. So I am totally stuck.

Re: No longer a resident and can't schedule a call with international number

TurboTaxAniqua — Mon, 16 Mar 2026 17:19:06 GMT

To contact your Tax Expert, you will need to provide a Canadian or North American phone number. They are unable to call international numbers.

Since you cannot use the services, you can request a refund for your TurboTax product within 60 days of the original purchase date. Fill out and submit the form below.

How do I get a refund for a TurboTax product?

Thank you for choosing TurboTax.

topic No longer a resident and can't schedule a call with international number in Troubleshooting

No longer a resident and can't schedule a call with international number

Re: No longer a resident and can't schedule a call with international number

How do I get a refund for a TurboTax product?