topic Re: turboxtax 2025 desktop version can not start in Troubleshooting

turboxtax 2025 desktop version can not start

cyan — Sun, 22 Mar 2026 23:06:43 GMT

Hello,

I have tried to install latest Turbotax 2025 Desktop version on both Win10 and Win11, I can not start, I always run into the following problem.

I can confirm I have no internet connection problem, because I can browser internet.

Re: turboxtax 2025 desktop version can not start

TurboTax_Susan — Sun, 22 Mar 2026 23:15:39 GMT

Please make sure that you don't have any security/anti-malware software on your computer that's blocking TurboTax. You also might want to try restarting the program as an administrator. To do this, right click on the TurboTax icon and select "Run as Administrator".

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

Re: turboxtax 2025 desktop version can not start

cyan — Sun, 22 Mar 2026 23:40:03 GMT

Thanks for the quick fix, however I have disabled firewall rules and stop Antivirus software. I still run into same problem. The funny thing is before upgrading, it worked.

Re: turboxtax 2025 desktop version can not start

TurboTax_Susan — Sun, 22 Mar 2026 23:51:11 GMT

Please contact our phone support team as they will be able to assist you further.