Refund

lindajo8 — Tue, 24 Mar 2026 00:25:56 GMT

I purchased the Turbo Tax Premier package for 2025 from Sam's Club. I have used Turbo Tax for many years. When trying to load the product, I noticed it was the Canadian version and I live in California. I tried to get out of it and could not. Also, I could not get to the page that requires the license code. The only things that came up was TT asking me to upgrade, etc. I could not get away from those requests. I was so frustrated that I just quit and ended up going with a new online tax program. I am requesting a refund of $83.00. I can't understand how TT could have changed the programs they sell so much one cannot even get into it. I am very disappointed.

Re: Refund

TurboTax_Susan — Tue, 24 Mar 2026 00:35:06 GMT

You can get a refund for a TurboTax Canada product by using the form on this TurboTax Canada FAQ: How do I get a refund for a TurboTax product?

topic Refund in Troubleshooting

Refund

Re: Refund