topic Re: I want to start using turbo tax 2025 & want to enter my activation code in Troubleshooting

I want to start using turbo tax 2025 & want to enter my activation code

BF1925 — Sat, 10 Jan 2026 19:26:27 GMT

Where do i enter my licence code

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTax_Susan — Sun, 11 Jan 2026 18:35:20 GMT

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?

Re: I want to start using turbo tax 2025 & want to enter my activation code

user17696960693 — Thu, 29 Jan 2026 14:17:52 GMT

I tried to activate the 2025 turbotax delux online editionyesterday, I dont think I done it correctly.

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTaxAniqua — Thu, 29 Jan 2026 15:21:18 GMT

@user17696960693 To activate TurboTax Deluxe edition, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

Re: I want to start using turbo tax 2025 & want to enter my activation code

YY88 — Thu, 05 Mar 2026 17:10:26 GMT

I used the activation code, but I did not complete the return. How can I go back if I can only use the code once?

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTax_Susan — Thu, 05 Mar 2026 18:07:58 GMT

You can login to TurboTax Canada Online 2025 here: https://ww1.2025.ca.turbotaxonline.intuit.com/

Re: I want to start using turbo tax 2025 & want to enter my activation code

user17733552192 — Thu, 12 Mar 2026 22:43:50 GMT

Where do I enter my license code

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTax_Susan — Thu, 12 Mar 2026 23:46:20 GMT

@user17733552192

If you have bought TurboTax Do It Yourself (Online), please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Do It Yourself (Online), how do I use a prepayment code?

Re: I want to start using turbo tax 2025 & want to enter my activation code

ajmbissonnette — Mon, 16 Mar 2026 18:15:41 GMT

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTax_Susan — Mon, 16 Mar 2026 18:44:25 GMT

@ajmbissonnette First, please make sure that you have purchased the right product. The codes for TurboTax Do It Yourself (Online) will not work with TurboTax Desktop & vice-versa.

Second, if you bought TurboTax at a retailer (Costco, Walmart, Staples, etc…), please make sure that you are using the code that came in the package. It may be on a slip of paper or on a scratch-off card. It is not on the outside of the box or on your receipt.

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.

Re: I want to start using turbo tax 2025 & want to enter my activation code

upto90 — Tue, 17 Mar 2026 13:47:18 GMT

how do i start

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTaxAniqua — Tue, 17 Mar 2026 14:11:57 GMT

@upto90 If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?

Please keep in mind that the code can only be used once per account. Using the code again will result in an error message. It can only be linked to one account. Additionally, TurboTax Online and TurboTax Desktop codes are not interchangeable.

Re: I want to start using turbo tax 2025 & want to enter my activation code

nvincelli — Thu, 19 Mar 2026 18:35:35 GMT

[code removed]

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTax_Susan — Thu, 19 Mar 2026 18:35:54 GMT

@nvincelli

First, please make sure that you have purchased the right product. The codes for TurboTax Do It Yourself (Online) will not work with TurboTax Desktop & vice-versa.

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.

Re: I want to start using turbo tax 2025 & want to enter my activation code

ValdekoNovek — Sun, 22 Mar 2026 16:40:33 GMT

Cannot enter my activation code

Valdeko Novek

[email address removed]

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTax_Susan — Sun, 22 Mar 2026 16:47:53 GMT

@ValdekoNovek First, please make sure that you have purchased the right product. The codes for TurboTax Do It Yourself (Online) will not work with TurboTax Desktop & vice-versa.

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.

Re: I want to start using turbo tax 2025 & want to enter my activation code

toyguru007 — Wed, 25 Mar 2026 23:55:18 GMT

WOW..WHAT A PAIN ...Will not accept the activation code??? Bought at Costco ... WHAT GIVES TURBLOW TAX ??

Re: I want to start using turbo tax 2025 & want to enter my activation code

toyguru007 — Wed, 25 Mar 2026 23:56:51 GMT

I did this ...asked if I have an account ... entered my info. ..brought me right back to the sign in page !!??? Last year was a breeze ... what is up with 2025 ???

Re: I want to start using turbo tax 2025 & want to enter my activation code

FETT1965 — Thu, 26 Mar 2026 00:06:31 GMT

DOES NOT WORK !!! WEBSITE IS SO FRUSTRATING !!!!!!!

Re: I want to start using turbo tax 2025 & want to enter my activation code

TurboTaxAniqua — Thu, 26 Mar 2026 13:59:28 GMT

@toyguru007 Do you want to activate a store-bought product? Is it the TurboTax Online (DIY) or desktop version? Please provide me with this information so that I can assist you appropriately.