https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-captcha-error-rejecting-transmission/01/3861146#M46333 <P>Check out this help article for some steps to try: <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/identity-verification/fix-captcha-issues/L69aFiXMD_US_en_US" target="_blank">How do I fix captcha issues?</A>&nbsp;</P> Mon, 30 Mar 2026 01:32:58 GMT GabiU 2026-03-30T01:32:58Z https://turbotax.community.intuit.ca/community/troubleshooting/discussion/captcha-error-rejecting-transmission/01/3860621#M46324 <P><SPAN>When I try to transmit my return, I get the following message and the transmission fails: </SPAN></P><P>&nbsp;</P><P><SPAN>"Your transmission didn't go through We could not e-file your return for the following reason: Your reCAPTCHA response hit a snag. Please try to e-file again and if that fails contact customer service." </SPAN></P><P>&nbsp;</P><P><SPAN>I have contacted customer service and have gone through the process of cleaning cache, cookies, etc. etc. but nothing works. What else can I do?&nbsp;</SPAN></P> Sun, 29 Mar 2026 20:44:45 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/captcha-error-rejecting-transmission/01/3860621#M46324 sanjayagarwal73 2026-03-29T20:44:45Z https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-captcha-error-rejecting-transmission/01/3861146#M46333 <P>Check out this help article for some steps to try: <A href="https://ttlc.intuit.com/turbotax-support/en-us/help-article/identity-verification/fix-captcha-issues/L69aFiXMD_US_en_US" target="_blank">How do I fix captcha issues?</A>&nbsp;</P> Mon, 30 Mar 2026 01:32:58 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-captcha-error-rejecting-transmission/01/3861146#M46333 GabiU 2026-03-30T01:32:58Z