504 gateway time-out when loading my data

user17660897343 — Sun, 05 Apr 2026 04:00:36 GMT

When I log into turbotax and click Continue to continue filling out my currend tax forms, a box pops up saying "Loading your information", but it never resolves and then I get a 504 Gateway time-out error. I tried logging in and accessing my account through two different computers, two different browsers, rebooted my computer and also followed the error suggestion to try deleting my cookies.

Help. How do continue my return?

Re: 504 gateway time-out when loading my data

TurboTax_Susan — Mon, 06 Apr 2026 00:02:41 GMT

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

topic Re: 504 gateway time-out when loading my data in Troubleshooting

504 gateway time-out when loading my data

Re: 504 gateway time-out when loading my data