TurboTax application not working properly

user89137461238947 — Mon, 06 Apr 2026 14:38:21 GMT

Hello,

I just began my claim and handed off to the tax expert, but now when I try to access the claim online it bring up an error page and says

"This should not have happened. Don't worry – your data has been saved"

This is on the phone and desktop versions.

Is there any update on when the issue is going to be resolved?

Re: TurboTax application not working properly

TurboTax_Susan — Mon, 06 Apr 2026 16:36:36 GMT

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team for more assistance.

topic TurboTax application not working properly in Troubleshooting

TurboTax application not working properly

Re: TurboTax application not working properly