topic Re: The T4 numbers are entered correctly yet still get the error as below in Troubleshooting

The T4 numbers are entered correctly yet still get the error as below

CalvinW — Sat, 04 Apr 2026 11:38:20 GMT

CPP/QPP contributions or pensionable earnings have been entered incorrectly. Check the amounts entered on your T4; particularly boxes 10, 14, 16, 16A, 17, 17A, 26, and 28. If the information entered matches your slips, please contact TurboTax support at https://support.turbotax.intuit.ca/contact/

Re: The T4 numbers are entered correctly yet still get the error as below

TurboTax_Susan — Sun, 05 Apr 2026 21:18:54 GMT

Is it an error or is it a warning? Warnings are just there to have you double check things. If the warning doesn't apply to you, or you are sure you have the right information entered, then it's ok to ignore them.

Re: The T4 numbers are entered correctly yet still get the error as below

user17754849022 — Mon, 06 Apr 2026 14:16:16 GMT

what if it's not a warning, but actually shows as an error?
There wasn't a problem, until I did a Turbo Tax update two days ago.

Re: The T4 numbers are entered correctly yet still get the error as below

TurboTax_Susan — Mon, 06 Apr 2026 18:47:14 GMT

@user17754849022 Then double check your T4 slips. If the info is correct, then please contact our phone support team for more assistance.