https://turbotax.community.intuit.ca/community/troubleshooting/discussion/help-online/01/3877085#M46634 <P>I have cleared my browser and talked to a representative today.</P><P>&nbsp;</P><P>I am still getting only so far and then the "puppy picture" comes up saying something has went wrong.</P><P>&nbsp;</P><P>I have completed 4 tax returns and have two more to do</P><P>&nbsp;</P><P>Please help</P><P>&nbsp;</P> Wed, 08 Apr 2026 14:19:07 GMT user17755898687 2026-04-08T14:19:07Z https://turbotax.community.intuit.ca/community/troubleshooting/discussion/help-online/01/3877085#M46634 <P>I have cleared my browser and talked to a representative today.</P><P>&nbsp;</P><P>I am still getting only so far and then the "puppy picture" comes up saying something has went wrong.</P><P>&nbsp;</P><P>I have completed 4 tax returns and have two more to do</P><P>&nbsp;</P><P>Please help</P><P>&nbsp;</P> Wed, 08 Apr 2026 14:19:07 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/help-online/01/3877085#M46634 user17755898687 2026-04-08T14:19:07Z https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-help-online/01/3877317#M46638 <P>At what point do you encounter this error? Have you ever tried starting a new return? If not, we recommend starting a new return. If the error persists after stating over a return, please let us know. Thank you.&nbsp;</P> Wed, 08 Apr 2026 16:03:28 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-help-online/01/3877317#M46638 TurboTaxAniqua 2026-04-08T16:03:28Z