topic Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends in Troubleshooting

TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

pyusa — Tue, 07 Apr 2026 07:43:08 GMT

TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends:

When an Opco pays a dividend to Holdco and claims credit from neRDTOH for say X dollars, the receiver HoldCo's neRDTOH balance should increase by X dollars. However, it seems TT increases the eRDOH balance rather than the neRDTOH balance.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

TurboTaxAniqua — Tue, 07 Apr 2026 12:46:36 GMT

If you need assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat
https://turbotax.intuit.ca/tax/software/desktop/business#detailsInc.

Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.

Thank you for choosing TurboTax.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

pyusa — Tue, 07 Apr 2026 21:10:13 GMT

I tried that chat support, but Ms. Komal is saying that it is not something she is supposed to help with. We are going around in circles.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

TurboTax_Susan — Tue, 07 Apr 2026 22:43:06 GMT

You can try the Intuit Profile support site. TurboTax Business Incorporated is based off of Profile software.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

pyusa — Wed, 08 Apr 2026 14:58:10 GMT

I am trying to report and/or confirm a bug in Turbotax so Profile community is not the right place.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

TurboTaxAniqua — Wed, 08 Apr 2026 16:49:02 GMT

@pyusa If you need assistance with TurboTax Business Incorporated or preparing your incorporated business tax return (T2), you can contact the dedicated support team using the chat: https://turbotax.intuit.ca/tax/software/desktop/business#detailsInc.

Agents are available 9:00 am to 6:00 pm EST, Monday to Friday.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

pyusa — Wed, 08 Apr 2026 17:19:07 GMT

An Admin had already suggested that I contact the support team using the chat, which I did, but it didn't help, as I have already mentioned above.

Once again, I don't need help with filing my T2. I am trying to report and/or confirm a bug in TurboTax. I believe I am the one trying to help Turbotax team!

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

TurboTaxAniqua — Wed, 08 Apr 2026 18:36:50 GMT

@pyusa We don't deal with T2 returns, and this is a Community platform for personal taxes only. Unfortunately, we won't be able to assist you here for any issues or concerns in regard to Business Incorporated. We will not escalate any reported bugs or issues related to the product for which we do not provide support.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

pyusa — Wed, 08 Apr 2026 19:07:12 GMT

Understood. As a customer, I am unable to find any Turbotax chat for T2. Can you please let me know how I can reach support for Turbotax T2?

Thanks

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

TurboTaxAniqua — Wed, 08 Apr 2026 22:27:31 GMT

You can use this link to chat with them: https://turbotax.intuit.ca/tax/software/desktop/business#detailsInc.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

pyusa — Wed, 08 Apr 2026 22:30:56 GMT

Thanks. I can confirm that it is not a bug in Turbotax T2. It was due to data entry error on my part due to a confusing column description.

Re: TT Canada Business Incorporated 2025. Connected CCPCs, intercorporate dividends

TurboTaxAniqua — Wed, 08 Apr 2026 22:45:46 GMT

No problem, thanks for the update!