topic Re: Activation Error in Troubleshooting

Activation Error

user17756815837 — Thu, 09 Apr 2026 00:05:20 GMT

I purchased TurboTax Home & Business at Staples in Toronto, Ontario, and when I try to activate it using the code in the box, I get a 607 error.

How can this be resolved?

Regards

TurboTaxBrenda — Thu, 09 Apr 2026 13:49:41 GMT

Did you purchase TurboTax Online or TurboTax Desktop/Download version?

user17756815837 — Thu, 09 Apr 2026 17:57:22 GMT

I purchased the Home and Business desktop version at Staples. I downloaded the setup file and installed it on my Windows 11 laptop

TurboTax_Susan — Thu, 09 Apr 2026 18:52:38 GMT

If you need more help with this issue, please contact our phone support team.