topic Re: CRA unable to accept my NETFILE tax return due to empty box 55-PPIP in Troubleshooting

CRA unable to accept my NETFILE tax return due to empty box 55-PPIP

Robstei — Tue, 07 Apr 2026 03:09:00 GMT

Hi,

I keep on getting an error message when I try to submit my tax declaration to CRA through NETFILE. My document is declined because I did not enter a value for PPIP (box 55 on my T4). I do not contribute to PPIP, so box 55 is empty on my T4. I work in Quebec but my employer is outside of Quebec and is not registered for payroll deductions with Revenu Quebec.

How can I fix this issue to submit my declaration digitally?

P.S. I was able to submit my declaration to Revenu Quebec, the issue is with CRA-NETFILE.

Re: CRA unable to accept my NETFILE tax return due to empty box 55-PPIP

TurboTax_Susan — Tue, 07 Apr 2026 17:47:14 GMT

Please double check the province on the T4.

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

Re: CRA unable to accept my NETFILE tax return due to empty box 55-PPIP

Robstei — Thu, 09 Apr 2026 23:18:55 GMT

Yes, that solved the issue. Thank you so much