topic Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess... in Troubleshooting

Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necessary to NETFILE in Quebec

TaiWai62 — Fri, 10 Apr 2026 16:26:07 GMT

When attempting to NETFILE a return in Quebec, I get the following error:

This is despite having had no errors in the Review process prior to netfiling (and making no choices when answering the netfiling questions that could cause a NETFILE refusal). I suspect this error is related to the following error I got when attempting to save the PDF version of the same return:

Form TPF-1.U is one of the Quebec summary forms that feature the 2D bar-codes used by Quebec. Obviously I would much rather not file on paper so any suggestions on how to fix this problem?

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TurboTaxAniqua — Fri, 10 Apr 2026 16:53:51 GMT

We are aware of this issue, and it is currently being investigated. We hope to have this fixed by the end of next week. When it is fixed, I will post an update in this thread for you. We appreciate your patience as we work to get this resolved.

Thank you for choosing TurboTax.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

sergiodiplacido — Sat, 11 Apr 2026 17:24:03 GMT

Hello

I am having the same issue as of yesterday. I called turbo tax support group and there were of no help at all.

I spoke to 6 representatives and 7 hours later, no one was able to help me.

I requested to speak to a supervisor and no one called me back. This is the worst support I have ever received by a support line.

Can anyone help me with this issue so that I can file my Quebec return.

Thank you

Sergio

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TaiWai62 — Sun, 12 Apr 2026 13:40:12 GMT

Sergio, I can relate to the frustration. Looks like this is a known issue and that they are working to fix it (see Turbotax Susan’s response to

my post).

Historically, when this has happened on prior posts of mine, Susan has always posted an update when the fix has been made available. Let’s hope they will fix it quickly.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

sergiodiplacido — Mon, 13 Apr 2026 13:51:28 GMT

Thank you for your response. Very bizarre because I was able to netfile 5 returns before encountering this issue.

Sergio

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TurboTaxAniqua — Mon, 13 Apr 2026 14:44:09 GMT

@sergiodiplacido We can understand your frustration. We are aware of this issue, and it is currently being investigated. We hope to have this fixed by the end of next week. When it is fixed, I will post an update in this thread for you. We appreciate your patience as we work to get this resolved.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

fritzmann — Mon, 13 Apr 2026 17:48:45 GMT

Any update on this ?

Getting the same error even if I was able to NETFILE 3 other family members

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TurboImpotBrenda — Mon, 13 Apr 2026 18:13:31 GMT

We were advised that an update will be coming on Thursday. We are hoping that this will be part of this update.

We appreciate your patience.