TurboTax Standard 2025 Desktop Defects

BedfordPaul — Mon, 13 Apr 2026 19:53:19 GMT

Product: TurboTax Standard 2025 Desktop

Issues:

1. In EasyStep mode, for checkbox options that contain a link to the help documentation, when clicking on the help documentation link, the checkbox will select (if deselected) or deselect (if selected). When exploring more information on a topic, this defect can alter your return if you don't notice the change in checkbox selection.

2. In EasyStep mode, in the T5013 Summary screen, several issues exist:

a) The Filer's account number field is only 9 characters when this value on the T5013 slip is a 9-digit business number (BN) followed by a 2-letter and 4-digit code (usually RZ0001). Users cannot enter the last 6 characters. This field is not required but useful for audit purposes.

b) The Partner's share field is only two decimal places when this value on the T5013 slip is 7 decimal places (e.g. 0.0000003), standard decimal precision for a majority tax filers. This field is not required but useful for audit purposes.

c) After clicking Done with T5013 Slips on the T5013 Summary screen, the Reconciliation of 2025 T5013 Income screen appears. Clicking No on this screen returns to the T5013 Summary screen, resulting in loop. There is no way to advance past the 2025 T5013 Income screen.

3. There is a three-installation limit on TurboTax Desktop (in addition to limits on the number of returns you can file) which contradicts standard software agreements. In my case, I am a Mac owner/user and I do not have a Windows laptop. I prefer to not use the TurboTax online version, which is Intuit's (poor) answer to porting the product to Mac. In my case I have to borrow work/family Windows laptops to file my return, requiring multiple installations. This year, I exceed the three-installation limit for the first time. TurboTax Support refused to reset my installation count and recommended I purchase another license. When I requested to escalate to a manager, they refused and closed the case. The case number is [phone number removed]2.

Re: TurboTax Standard 2025 Desktop Defects

TurboTaxAniqua — Tue, 14 Apr 2026 15:33:33 GMT

We understand your frustration. I have escalated this matter to the assigned department, and they will contact you within 48 to 72 hours. If you have not received a call back, please contact me via this thread. We appreciate your patience.

topic Re: TurboTax Standard 2025 Desktop Defects in Troubleshooting

TurboTax Standard 2025 Desktop Defects

Re: TurboTax Standard 2025 Desktop Defects