Cannot file using netfile no code

user17761287531 — Mon, 20 Apr 2026 16:48:58 GMT

Tried submitting my taxes. Error Message states CRA not accepted. No error code generated. Contacted CRA. My account has no problems according to them. I have no issue logging into the account. They said Problem is on turbo tax end. I have cleared browser history, cache and restated my computer, waited a week. Tried again, still same message that account is locked with no code. Talked to CRA 2 times. Was able to submit my partners taxes no issue, just mine.

Re: Cannot file using netfile no code

TurboTaxAniqua — Mon, 20 Apr 2026 17:04:59 GMT

We suggest that you contact our Product Support team. They have access to tools we don't have here in the community, like screenshare, and can investigate this issue for you.

Thank you for choosing TurboTax.

topic Cannot file using netfile no code in Troubleshooting

Cannot file using netfile no code

Re: Cannot file using netfile no code