topic Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess... in Troubleshooting

Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necessary to NETFILE in Quebec

TaiWai62 — Fri, 10 Apr 2026 16:26:07 GMT

When attempting to NETFILE a return in Quebec, I get the following error:

This is despite having had no errors in the Review process prior to netfiling (and making no choices when answering the netfiling questions that could cause a NETFILE refusal). I suspect this error is related to the following error I got when attempting to save the PDF version of the same return:

Form TPF-1.U is one of the Quebec summary forms that feature the 2D bar-codes used by Quebec. Obviously I would much rather not file on paper so any suggestions on how to fix this problem?

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TurboTaxAniqua — Fri, 10 Apr 2026 16:53:51 GMT

We are aware of this issue, and it is currently being investigated. We hope to have this fixed by the end of next week. When it is fixed, I will post an update in this thread for you. We appreciate your patience as we work to get this resolved.

Thank you for choosing TurboTax.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

sergiodiplacido — Sat, 11 Apr 2026 17:24:03 GMT

Hello

I am having the same issue as of yesterday. I called turbo tax support group and there were of no help at all.

I spoke to 6 representatives and 7 hours later, no one was able to help me.

I requested to speak to a supervisor and no one called me back. This is the worst support I have ever received by a support line.

Can anyone help me with this issue so that I can file my Quebec return.

Thank you

Sergio

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TaiWai62 — Sun, 12 Apr 2026 13:40:12 GMT

Sergio, I can relate to the frustration. Looks like this is a known issue and that they are working to fix it (see Turbotax Susan’s response to

my post).

Historically, when this has happened on prior posts of mine, Susan has always posted an update when the fix has been made available. Let’s hope they will fix it quickly.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

sergiodiplacido — Mon, 13 Apr 2026 13:51:28 GMT

Thank you for your response. Very bizarre because I was able to netfile 5 returns before encountering this issue.

Sergio

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TurboTaxAniqua — Mon, 13 Apr 2026 14:44:09 GMT

@sergiodiplacido We can understand your frustration. We are aware of this issue, and it is currently being investigated. We hope to have this fixed by the end of next week. When it is fixed, I will post an update in this thread for you. We appreciate your patience as we work to get this resolved.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

fritzmann — Mon, 13 Apr 2026 17:48:45 GMT

Any update on this ?

Getting the same error even if I was able to NETFILE 3 other family members

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TurboImpotBrenda — Mon, 13 Apr 2026 18:13:31 GMT

We were advised that an update will be coming on Thursday. We are hoping that this will be part of this update.

We appreciate your patience.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

user17760158339 — Tue, 14 Apr 2026 00:29:08 GMT

I have the same issue here. I called Turbo Help desk tonight, but couldn't share my screen (issues with the link she was sending me).

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

TurboTaxAniqua — Tue, 14 Apr 2026 12:37:32 GMT

@user17760158339 We were informed that an update would be released on Thursday. We hope this will be included in this update.

We appreciate your patience.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

user17763526011 — Thu, 16 Apr 2026 15:25:19 GMT

Hello, I am having the same problem. Please advise when this will be resolved. Thanks

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

fritzmann — Thu, 16 Apr 2026 18:33:30 GMT

Error is still occurring even after update on Thursday April 16th .

We've paid for the software and expect it to work - this should be a simple fix for a missing form - if I have to mail it I will expect Intuit to pay for the mailing fees and related expenses.

I urge that this be treated with high priority

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necessary to NETFILE in Quebec

Triad182 — Fri, 17 Apr 2026 14:53:08 GMT

Has this been solved yet?

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necessary to NETFILE in Quebec

carlosggt87 — Fri, 17 Apr 2026 18:45:07 GMT

Hello , I have the same issue. Cannot NETFILE Quebec. Can you please advice a solution?

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

StephaneR — Fri, 17 Apr 2026 21:35:01 GMT

I'm having the same problem.. When can we expect a fix ?

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

jfs0110 — Sat, 18 Apr 2026 01:10:38 GMT

I just tried to Netfile tonight, Friday evening, and I am still getting the error. So, no it was not part of yesterday's update.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

user17760158339 — Sat, 18 Apr 2026 01:17:24 GMT

Disappointing, I was hoping to finish my parents incomes taxes this weekend ☹️

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necessary to NETFILE in Quebec

jgauthier — Sat, 18 Apr 2026 14:37:44 GMT

I trie this morning Arpil 18 and received this same message

When will it be resolved!

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necessary to NETFILE in Quebec

user17760158339 — Sat, 18 Apr 2026 17:37:22 GMT

Same here, tried today April 18 2026 and still getting the same error message.

TurboTax found issues that will prevent the creation of a valid file that is necessary to use Revenue Québec's NETFILE service. Please reach out to customer support.

12 days before the filing deadline. Will it be fixed or we need to print and mail the taxes (the old way)?

I don't see any updates from Turbo Tax here about the progress on this issue. They should have tested the Quebec Filing with their last update release.

Re: Quebec NETFILE error - Turbotax found issues that prevent the creation of a valid file necess...

user17760158339 — Sat, 18 Apr 2026 17:44:59 GMT

Tried to netfile Quebec today April 18 2026 and still the same error.

TurboTax found issues that will prevent the creation of a valid file that is necessary to use Revenue Québec's NETFILE service. Please reach out to customer support

Any update on this issue? Do we need to print and mail? If so, would Turbo Tax give a credit for the affected customers?

thank you,
Marie