topic I can't get passed the first screen in the free version (the CONTINUE button flashes and then is gone when the page refreshes). I confirmed my e-mail. What do I do? in Troubleshooting https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-can-t-get-passed-the-first-screen-in-the-free-version-the-continue-button-flashes-and-then-is-gone/01/939136#M4934 <P>I loaded my .tt17file from 2017 and my info is on the screen and when the page comes back I see the continue button but it quickly disappears as the page refreshed.&nbsp;&nbsp; I already confirmed my e-mail address so I'm not sure what's next.&nbsp; The page states something like 'we're building your tax profile...' at the top but it shows &nbsp;that every time I log in.&nbsp;<BR /></P> Thu, 31 Oct 2019 07:45:20 GMT dianneb1964 2019-10-31T07:45:20Z I can't get passed the first screen in the free version (the CONTINUE button flashes and then is gone when the page refreshes). I confirmed my e-mail. What do I do? https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-can-t-get-passed-the-first-screen-in-the-free-version-the-continue-button-flashes-and-then-is-gone/01/939136#M4934 <P>I loaded my .tt17file from 2017 and my info is on the screen and when the page comes back I see the continue button but it quickly disappears as the page refreshed.&nbsp;&nbsp; I already confirmed my e-mail address so I'm not sure what's next.&nbsp; The page states something like 'we're building your tax profile...' at the top but it shows &nbsp;that every time I log in.&nbsp;<BR /></P> Thu, 31 Oct 2019 07:45:20 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-can-t-get-passed-the-first-screen-in-the-free-version-the-continue-button-flashes-and-then-is-gone/01/939136#M4934 dianneb1964 2019-10-31T07:45:20Z Please try clearing your cache or browser history.  Pleas... https://turbotax.community.intuit.ca/community/troubleshooting/discussion/please-try-clearing-your-cache-or-browser-history-pleas/01/939137#M4935 <P>Please try clearing your cache or browser history.&nbsp; Please see the following FAQ for instructions on how to clear your cache.</P><P> <A rel="nofollow" href="https://turbotax.community.intuit.ca/replies/2647843" target="_blank">https://turbotax.community.intuit.ca/replies/2647843</A> <BR /> </P> Thu, 31 Oct 2019 07:45:21 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/please-try-clearing-your-cache-or-browser-history-pleas/01/939137#M4935 TurboTaxMary-Ann1 2019-10-31T07:45:21Z
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topic I can't get passed the first screen in the free version (the CONTINUE button flashes and then is gone when the page refreshes). I confirmed my e-mail. What do I do? in Troubleshooting
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https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-can-t-get-passed-the-first-screen-in-the-free-version-the-continue-button-flashes-and-then-is-gone/01/939136#M4934
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<P>I loaded my .tt17file from 2017 and my info is on the screen and when the page comes back I see the continue button but it quickly disappears as the page refreshed.&nbsp;&nbsp; I already confirmed my e-mail address so I'm not sure what's next.&nbsp; The page states something like 'we're building your tax profile...' at the top but it shows &nbsp;that every time I log in.&nbsp;<BR /></P>
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I can't get passed the first screen in the free version (the CONTINUE button flashes and then is gone when the page refreshes). I confirmed my e-mail. What do I do?
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https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-can-t-get-passed-the-first-screen-in-the-free-version-the-continue-button-flashes-and-then-is-gone/01/939136#M4934
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<P>I loaded my .tt17file from 2017 and my info is on the screen and when the page comes back I see the continue button but it quickly disappears as the page refreshed.&nbsp;&nbsp; I already confirmed my e-mail address so I'm not sure what's next.&nbsp; The page states something like 'we're building your tax profile...' at the top but it shows &nbsp;that every time I log in.&nbsp;<BR /></P>
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Please try clearing your cache or browser history.  Pleas...
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<P>Please try clearing your cache or browser history.&nbsp; Please see the following FAQ for instructions on how to clear your cache.</P><P> <A rel="nofollow" href="https://turbotax.community.intuit.ca/replies/2647843" target="_blank">https://turbotax.community.intuit.ca/replies/2647843</A> <BR /> </P>
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