topic I want to talk to a person in Troubleshooting https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-talk-to-a-person/01/947886#M5866 Thu, 31 Oct 2019 12:49:23 GMT al-maclachlan 2019-10-31T12:49:23Z I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-talk-to-a-person/01/947886#M5866 Thu, 31 Oct 2019 12:49:23 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-talk-to-a-person/01/947886#M5866 al-maclachlan 2019-10-31T12:49:23Z Please use the following FAQ to contact our customer supp... https://turbotax.community.intuit.ca/community/troubleshooting/discussion/please-use-the-following-faq-to-contact-our-customer-supp/01/947887#M5867 <P>Please use the following FAQ to contact our customer support:</P><P> <A rel="nofollow" href="https://turbotax.community.intuit.ca/replies/3152013" target="_blank">https://turbotax.community.intuit.ca/replies/3152013</A> <BR /> </P> Thu, 31 Oct 2019 12:49:24 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/please-use-the-following-faq-to-contact-our-customer-supp/01/947887#M5867 TurboTaxMary-Ann1 2019-10-31T12:49:24Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1089591#M6453 <P>Ordered TurboTax Standard as I have for past ten years. Ordered on January 17, 2020 via Subscription ID:</P><P>[social security number removed]&nbsp; ($33.61) on Visa ending 5031 but have not&nbsp; received to date nor has the $33.61 been&nbsp;applied to my Visa! Is there an issue with the order?&nbsp; Can you provide a delivery date?</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>Peter Frank Lee&nbsp;</P> Wed, 05 Feb 2020 14:03:41 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1089591#M6453 canusatrini 2020-02-05T14:03:41Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1092886#M6470 <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">Please contact our phone support team for further assistance. You can get the right number to contact them using the form on this page: <A href="https://support.turbotax.intuit.ca/contact/" target="_blank">https://support.turbotax.intuit.ca/contact/</A></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">You can also contact us by social media. </SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Facebook at: <A href="https://www.facebook.com/messages/t/TurboTaxCanada" target="_blank">https://www.facebook.com/messages/t/TurboTaxCanada</A></SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Twitter at: <A href="https://twitter.com/messages/19496097-385034351" target="_blank">https://twitter.com/messages/19496097-385034351</A></SPAN></SPAN></P> Wed, 05 Feb 2020 21:19:56 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1092886#M6470 TurboTaxSusan 2020-02-05T21:19:56Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1095250#M6473 <P>I purchased TurboTax 2019 Standard on-line and received a prepayment code, but when I attempted to obtain the key by following the instructions on the download page I was taken to the TurboTax online site and asked to sign in (I didn't have an account) and wound up purchasing the same product with my credit card - not deliberately - thinking that the prepayment form would show up.&nbsp; Which it didn't.</P><P>&nbsp;</P><P>1. Would you kindly refund the purchase, please.</P><P>2. Would you kindly guide me to the web-page that will give me the key for my prepayment code, please</P> Thu, 06 Feb 2020 02:01:25 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1095250#M6473 60ARCH 2020-02-06T02:01:25Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1098171#M6480 <P>Please follow the instructions provided below to get a refund for your purchase &amp; website for 8 pack prepayment code:</P> <P>&nbsp;</P> <UL> <LI><A href="https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559" target="_blank">How do I get a refund for a TurboTax product?</A></LI> <LI><A href="https://turbotax.intuit.ca/x/offers/turbotax-standard.jsp?src=care&amp;cnm=care_fy18_tto_8" target="_blank">Purchase of an 8 pack&nbsp;TurboTax Standard version - download or online</A></LI> </UL> <P>&nbsp;</P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:Calibri,sans-serif"><STRONG><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">****</SPAN></STRONG><U>Did we answer your question?</U> Give us a <STRONG><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">“thumbs up”</SPAN></STRONG> and mark the post that provided the best answer by clicking on <STRONG><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">“Mark as Best Answer”***</SPAN></STRONG></SPAN></SPAN></P> Thu, 06 Feb 2020 16:11:31 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1098171#M6480 TurboTaxLise 2020-02-06T16:11:31Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1222262#M7064 <P>Where can I enter the pre-payment code for Standard turbot tax 2019</P> Mon, 24 Feb 2020 20:56:48 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1222262#M7064 Shirley Hegland 2020-02-24T20:56:48Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1226708#M7121 <P><LI-USER uid="1410968" login="Shirley Hegland"></LI-USER> - See the link provided below to assist you with entering your prepayment code, which is done at the end of your tax return, just before Netfiling.</P> <UL> <LI><A href="https://turbotax.community.intuit.ca/community/product-information/help/in-the-online-edition-of-turbotax-how-do-i-use-a-prepayment-code/00/873624" target="_blank">In the online edition of TurboTax, how do I use a prepayment code?</A></LI> </UL> Tue, 25 Feb 2020 14:41:58 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1226708#M7121 TurboTaxLise 2020-02-25T14:41:58Z Re: I want to talk to a technical software person about this issue https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-technical-software-person-about-this-issue/01/1260397#M7569 <P>I have TurboTax CD Standard version for 2019. I have done all the updates daily since I purchased the software in January. When I enter a T4-RSP on the input screens, different numbers show up in the T1. In the 1st instance I entered $5,455.56 from Box 22 but $13,527.56 gets posted to my T1. My wife enters $14,372.27 in her T1 input screen and $6,300.27 gets stated on her T1. In both instances the difference is exactly $8,072.00 and is distorting our refunds expected. I have been trying since last week to get through to the Canada TurboTax phone line and even waited two times for about 45 minutes each time only for the phone line to be dropped unexpectantly. You can reach me at [phone number removed] or by email at: [email address removed]</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>Bob</P> Tue, 03 Mar 2020 02:32:32 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-technical-software-person-about-this-issue/01/1260397#M7569 CRA4321 2020-03-03T02:32:32Z Re: Please use the following FAQ to contact our customer supp... https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1327185#M8225 <P>I used the standard online version with out upgrades or any other service. On the link File&nbsp; asked&nbsp; to pay 49.99 for each one us (my wife and me) Please advise me accordingly&nbsp; Thank you Bill Siscos&nbsp; &nbsp;</P> Tue, 17 Mar 2020 15:10:21 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1327185#M8225 bsiscos 2020-03-17T15:10:21Z Re: Please use the following FAQ to contact our customer supp... https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1345558#M8445 <P>Can you please send us a private message through <A href="http://TurboTax FaceBook/Messenger Private" target="_blank">Facebook</A> or <A href="https://twitter.com/TurboTaxCanada" target="_blank">Twitter</A> so that wen verify why you are being charged if you haven't&nbsp;upgraded your software.&nbsp;</P> Sat, 21 Mar 2020 23:03:27 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1345558#M8445 TurboTaxBrenda1 2020-03-21T23:03:27Z Can't install turbotax (Canada standard edition) from CDROM nor downloaded https://turbotax.community.intuit.ca/community/troubleshooting/discussion/can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1349291#M8488 <P>Can't install turbotax (Canada standard edition) from CDROM nor downloaded file to PC running W10 PRO 64 bit, even running setup file as an administrator as suggested on the FAQ webpage. Please help</P> Mon, 23 Mar 2020 00:21:40 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1349291#M8488 siupopo 2020-03-23T00:21:40Z Re: Can't install turbotax (Canada standard edition) from CDROM nor downloaded https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1366940#M8661 <P>Please make sure that you have updated your Windows 10 and then try using this link to download your software-&nbsp;<A href="https://turbotax.intuit.ca/product/download/index.jsp" target="_blank">https://turbotax.intuit.ca/product/download/index.jsp</A></P> <P>&nbsp;</P> <P>If this doesn't work please <A href="https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707" target="_blank">contact our customer service</A> so that they can view your&nbsp;screen and assist or have your issue escalated if necessary.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 27 Mar 2020 14:49:52 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1366940#M8661 TurboTaxBrenda1 2020-03-27T14:49:52Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1577657#M10421 <P>I have been a Turbo Tax User for years.&nbsp; Sadly the past years I have used the download process and did not keep the installation codes.&nbsp; I need 2017 but wondering if I can also get 14,15,17, 16 &amp; 18?</P> Sat, 09 May 2020 14:22:47 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1577657#M10421 brevei 2020-05-09T14:22:47Z Re: I want to talk to a person https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1578235#M10430 <P>The only way to get all those previous years codes is if we have them on file- If you had purchased them directly from TurboTax.&nbsp; If yes, please feel free to contact our customer service for assistance</P> <P>&nbsp;<A href="https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707" target="_blank">https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707</A></P> <P>&nbsp;</P> <P>or you can also contact us directly on private chat through <A href="http://TurboTax FaceBook/Messenger Private " target="_blank">Facebook</A> or <A href="https://twitter.com/TurboTaxCanada" target="_blank">Twitter</A></P> Sat, 09 May 2020 18:45:14 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1578235#M10430 TurboTaxBrenda1 2020-05-09T18:45:14Z
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topic I want to talk to a person in Troubleshooting
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https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-talk-to-a-person/01/947886#M5866
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<pubDate>Thu, 31 Oct 2019 12:49:23 GMT</pubDate>
<dc:creator>al-maclachlan</dc:creator>
<dc:date>2019-10-31T12:49:23Z</dc:date>
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<title>I want to talk to a person</title>
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https://turbotax.community.intuit.ca/community/troubleshooting/discussion/i-want-to-talk-to-a-person/01/947886#M5866
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<pubDate>Thu, 31 Oct 2019 12:49:23 GMT</pubDate>
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<dc:creator>al-maclachlan</dc:creator>
<dc:date>2019-10-31T12:49:23Z</dc:date>
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Please use the following FAQ to contact our customer supp...
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https://turbotax.community.intuit.ca/community/troubleshooting/discussion/please-use-the-following-faq-to-contact-our-customer-supp/01/947887#M5867
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<description>
<P>Please use the following FAQ to contact our customer support:</P><P> <A rel="nofollow" href="https://turbotax.community.intuit.ca/replies/3152013" target="_blank">https://turbotax.community.intuit.ca/replies/3152013</A> <BR /> </P>
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<pubDate>Thu, 31 Oct 2019 12:49:24 GMT</pubDate>
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<dc:creator>TurboTaxMary-Ann1</dc:creator>
<dc:date>2019-10-31T12:49:24Z</dc:date>
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<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1089591#M6453
</link>
<description>
<P>Ordered TurboTax Standard as I have for past ten years. Ordered on January 17, 2020 via Subscription ID:</P><P>[social security number removed]&nbsp; ($33.61) on Visa ending 5031 but have not&nbsp; received to date nor has the $33.61 been&nbsp;applied to my Visa! Is there an issue with the order?&nbsp; Can you provide a delivery date?</P><P>&nbsp;</P><P>Regards</P><P>&nbsp;</P><P>Peter Frank Lee&nbsp;</P>
</description>
<pubDate>Wed, 05 Feb 2020 14:03:41 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1089591#M6453
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<dc:creator>canusatrini</dc:creator>
<dc:date>2020-02-05T14:03:41Z</dc:date>
</item>
<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1092886#M6470
</link>
<description>
<P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">Please contact our phone support team for further assistance. You can get the right number to contact them using the form on this page: <A href="https://support.turbotax.intuit.ca/contact/" target="_blank">https://support.turbotax.intuit.ca/contact/</A></SPAN></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">You can also contact us by social media. </SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Facebook at: <A href="https://www.facebook.com/messages/t/TurboTaxCanada" target="_blank">https://www.facebook.com/messages/t/TurboTaxCanada</A></SPAN></SPAN></P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">We are on Twitter at: <A href="https://twitter.com/messages/19496097-385034351" target="_blank">https://twitter.com/messages/19496097-385034351</A></SPAN></SPAN></P>
</description>
<pubDate>Wed, 05 Feb 2020 21:19:56 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1092886#M6470
</guid>
<dc:creator>TurboTaxSusan</dc:creator>
<dc:date>2020-02-05T21:19:56Z</dc:date>
</item>
<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1095250#M6473
</link>
<description>
<P>I purchased TurboTax 2019 Standard on-line and received a prepayment code, but when I attempted to obtain the key by following the instructions on the download page I was taken to the TurboTax online site and asked to sign in (I didn't have an account) and wound up purchasing the same product with my credit card - not deliberately - thinking that the prepayment form would show up.&nbsp; Which it didn't.</P><P>&nbsp;</P><P>1. Would you kindly refund the purchase, please.</P><P>2. Would you kindly guide me to the web-page that will give me the key for my prepayment code, please</P>
</description>
<pubDate>Thu, 06 Feb 2020 02:01:25 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1095250#M6473
</guid>
<dc:creator>60ARCH</dc:creator>
<dc:date>2020-02-06T02:01:25Z</dc:date>
</item>
<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1098171#M6480
</link>
<description>
<P>Please follow the instructions provided below to get a refund for your purchase &amp; website for 8 pack prepayment code:</P> <P>&nbsp;</P> <UL> <LI><A href="https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559" target="_blank">How do I get a refund for a TurboTax product?</A></LI> <LI><A href="https://turbotax.intuit.ca/x/offers/turbotax-standard.jsp?src=care&amp;cnm=care_fy18_tto_8" target="_blank">Purchase of an 8 pack&nbsp;TurboTax Standard version - download or online</A></LI> </UL> <P>&nbsp;</P> <P><SPAN style="font-size:11pt"><SPAN style="font-family:Calibri,sans-serif"><STRONG><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">****</SPAN></STRONG><U>Did we answer your question?</U> Give us a <STRONG><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">“thumbs up”</SPAN></STRONG> and mark the post that provided the best answer by clicking on <STRONG><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">“Mark as Best Answer”***</SPAN></STRONG></SPAN></SPAN></P>
</description>
<pubDate>Thu, 06 Feb 2020 16:11:31 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1098171#M6480
</guid>
<dc:creator>TurboTaxLise</dc:creator>
<dc:date>2020-02-06T16:11:31Z</dc:date>
</item>
<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1222262#M7064
</link>
<description>
<P>Where can I enter the pre-payment code for Standard turbot tax 2019</P>
</description>
<pubDate>Mon, 24 Feb 2020 20:56:48 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1222262#M7064
</guid>
<dc:creator>Shirley Hegland</dc:creator>
<dc:date>2020-02-24T20:56:48Z</dc:date>
</item>
<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1226708#M7121
</link>
<description>
<P><LI-USER uid="1410968" login="Shirley Hegland"></LI-USER> - See the link provided below to assist you with entering your prepayment code, which is done at the end of your tax return, just before Netfiling.</P> <UL> <LI><A href="https://turbotax.community.intuit.ca/community/product-information/help/in-the-online-edition-of-turbotax-how-do-i-use-a-prepayment-code/00/873624" target="_blank">In the online edition of TurboTax, how do I use a prepayment code?</A></LI> </UL>
</description>
<pubDate>Tue, 25 Feb 2020 14:41:58 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1226708#M7121
</guid>
<dc:creator>TurboTaxLise</dc:creator>
<dc:date>2020-02-25T14:41:58Z</dc:date>
</item>
<item>
<title>
Re: I want to talk to a technical software person about this issue
</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-technical-software-person-about-this-issue/01/1260397#M7569
</link>
<description>
<P>I have TurboTax CD Standard version for 2019. I have done all the updates daily since I purchased the software in January. When I enter a T4-RSP on the input screens, different numbers show up in the T1. In the 1st instance I entered $5,455.56 from Box 22 but $13,527.56 gets posted to my T1. My wife enters $14,372.27 in her T1 input screen and $6,300.27 gets stated on her T1. In both instances the difference is exactly $8,072.00 and is distorting our refunds expected. I have been trying since last week to get through to the Canada TurboTax phone line and even waited two times for about 45 minutes each time only for the phone line to be dropped unexpectantly. You can reach me at [phone number removed] or by email at: [email address removed]</P><P>&nbsp;</P><P>Thank you.</P><P>&nbsp;</P><P>Bob</P>
</description>
<pubDate>Tue, 03 Mar 2020 02:32:32 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-technical-software-person-about-this-issue/01/1260397#M7569
</guid>
<dc:creator>CRA4321</dc:creator>
<dc:date>2020-03-03T02:32:32Z</dc:date>
</item>
<item>
<title>
Re: Please use the following FAQ to contact our customer supp...
</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1327185#M8225
</link>
<description>
<P>I used the standard online version with out upgrades or any other service. On the link File&nbsp; asked&nbsp; to pay 49.99 for each one us (my wife and me) Please advise me accordingly&nbsp; Thank you Bill Siscos&nbsp; &nbsp;</P>
</description>
<pubDate>Tue, 17 Mar 2020 15:10:21 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1327185#M8225
</guid>
<dc:creator>bsiscos</dc:creator>
<dc:date>2020-03-17T15:10:21Z</dc:date>
</item>
<item>
<title>
Re: Please use the following FAQ to contact our customer supp...
</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1345558#M8445
</link>
<description>
<P>Can you please send us a private message through <A href="http://TurboTax FaceBook/Messenger Private" target="_blank">Facebook</A> or <A href="https://twitter.com/TurboTaxCanada" target="_blank">Twitter</A> so that wen verify why you are being charged if you haven't&nbsp;upgraded your software.&nbsp;</P>
</description>
<pubDate>Sat, 21 Mar 2020 23:03:27 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-please-use-the-following-faq-to-contact-our-customer-supp/01/1345558#M8445
</guid>
<dc:creator>TurboTaxBrenda1</dc:creator>
<dc:date>2020-03-21T23:03:27Z</dc:date>
</item>
<item>
<title>
Can't install turbotax (Canada standard edition) from CDROM nor downloaded
</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1349291#M8488
</link>
<description>
<P>Can't install turbotax (Canada standard edition) from CDROM nor downloaded file to PC running W10 PRO 64 bit, even running setup file as an administrator as suggested on the FAQ webpage. Please help</P>
</description>
<pubDate>Mon, 23 Mar 2020 00:21:40 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1349291#M8488
</guid>
<dc:creator>siupopo</dc:creator>
<dc:date>2020-03-23T00:21:40Z</dc:date>
</item>
<item>
<title>
Re: Can't install turbotax (Canada standard edition) from CDROM nor downloaded
</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1366940#M8661
</link>
<description>
<P>Please make sure that you have updated your Windows 10 and then try using this link to download your software-&nbsp;<A href="https://turbotax.intuit.ca/product/download/index.jsp" target="_blank">https://turbotax.intuit.ca/product/download/index.jsp</A></P> <P>&nbsp;</P> <P>If this doesn't work please <A href="https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707" target="_blank">contact our customer service</A> so that they can view your&nbsp;screen and assist or have your issue escalated if necessary.</P> <P>&nbsp;</P> <P>&nbsp;</P>
</description>
<pubDate>Fri, 27 Mar 2020 14:49:52 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-can-t-install-turbotax-canada-standard-edition-from-cdrom-nor-downloaded/01/1366940#M8661
</guid>
<dc:creator>TurboTaxBrenda1</dc:creator>
<dc:date>2020-03-27T14:49:52Z</dc:date>
</item>
<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1577657#M10421
</link>
<description>
<P>I have been a Turbo Tax User for years.&nbsp; Sadly the past years I have used the download process and did not keep the installation codes.&nbsp; I need 2017 but wondering if I can also get 14,15,17, 16 &amp; 18?</P>
</description>
<pubDate>Sat, 09 May 2020 14:22:47 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1577657#M10421
</guid>
<dc:creator>brevei</dc:creator>
<dc:date>2020-05-09T14:22:47Z</dc:date>
</item>
<item>
<title>Re: I want to talk to a person</title>
<link>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1578235#M10430
</link>
<description>
<P>The only way to get all those previous years codes is if we have them on file- If you had purchased them directly from TurboTax.&nbsp; If yes, please feel free to contact our customer service for assistance</P> <P>&nbsp;<A href="https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707" target="_blank">https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707</A></P> <P>&nbsp;</P> <P>or you can also contact us directly on private chat through <A href="http://TurboTax FaceBook/Messenger Private " target="_blank">Facebook</A> or <A href="https://twitter.com/TurboTaxCanada" target="_blank">Twitter</A></P>
</description>
<pubDate>Sat, 09 May 2020 18:45:14 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-i-want-to-talk-to-a-person/01/1578235#M10430
</guid>
<dc:creator>TurboTaxBrenda1</dc:creator>
<dc:date>2020-05-09T18:45:14Z</dc:date>
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