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TurboTax Support

How will the end of support for Windows 7 impact my TurboTax experience?

As of January 14, 2020, Microsoft no longer provides security updates or support for PCs running Windows 7. Although TurboTax 2019 will install on Windows 7, we strongly recommend upgrading your operating system before installing. TurboTax 2020 requires Windows 8 or higher.

While you can still use TurboTax 2019 on Windows 7, there are a couple risks in doing so:

  • Your computer will be more vulnerable to security risks and viruses because Microsoft will no longer provide security updates and support for your PC.
  • You won’t be able to install future versions of TurboTax on your PC. You’ll need to upgrade to a newer version of Windows for tax year 2020 onwards.
  • If you don’t want to upgrade your operating system now, you can use TurboTax Online to complete your taxes this year. These instructions can help you switch from TurboTax CD/Download to TurboTax Online.

Related information:

What if I don't want to upgrade from Windows 7?

What are the minimum system requirements for TurboTax software?

What are the differences between the online and software versions of TurboTax?

How can I file my taxes if I don't want to upgrade my OS?

What are the risks of using TurboTax on Windows 7?

How will upgrading to Windows 10 affect older versions of TurboTax and prior year taxes?

How can I return my software or receive credit toward TurboTax online?

Where can I get help with my OS?


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