We aren’t able to see your return here, so it’s hard for us to tell. But if you contact our phone support team, they can use Smart Look to look at your return and give you any assistance you need with your CCA claim. You can get the correct number for our phone support team by using this form: https://support.turbotax.intuit.ca/contact/
Or, if you have TurboTax Live Assist & Review, this FAQ shows how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764