☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 31, 2019 3:45:30 AM

Cant enter amounts on forms T2042

when I key in the dollar amounts - the screen stays blank

0 3 1072
3 Replies
Level 13
Oct 31, 2019 3:45:32 AM

Is your software updated? Close and reopen it........let me know!

New Member
Oct 31, 2019 3:45:33 AM

still doesn't work - updated, closed and reopened

Moderator
Oct 31, 2019 3:45:35 AM

Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of you saved returns.

https://turbotax.community.intuit.ca/replies/2647640

https://turbotax.community.intuit.ca/replies/3169457

If you are still having issues, please contact our phone support for further assistance. (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013