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Downloadable version of TurboTax 2020 installs but will not start. Event viewer contains an event "The process was terminated due to an unhandled exception"
at Intuit.Ctg.Ttd.Platform.Services.Container.ServicesContainer.Destroy()
at Intuit.Ctg.Ttd.Views.Controllers.ApplicationController.Dispose(Boolean)
at Intuit.Ctg.Ttd.Views.Controllers.ApplicationController.Finalize()
How can I resolve this, or how can I contact Intuit to get refunded if I can't get it to work.
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Downloadable version of TurboTax 2020 installs but will not start. Event viewer contains an event "The process was terminated due to an unhandled exception"
Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of you saved returns.
This FAQ tells you how to uninstall TurboTax CD/Download: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-uninstall-turbotax-...
This FAQ tells you how to install TurboTax CD/Download: https://turbotax.community.intuit.ca/community/product-information/help/how-do-i-install-turbotax-fo...
If you are still having issues, please contact our phone support for further assistance. You can get the correct number by using this form: https://support.turbotax.intuit.ca/contact/
If you bought TurboTax from a retailer (Costco, Staples, etc…) you can use this form to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...
If you bought TurboTax directly from us, you can message us on social media or contact us by phone to request a refund.
We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada
We are on Twitter at: https://twitter.com/messages/19496097-385034351
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Downloadable version of TurboTax 2020 installs but will not start. Event viewer contains an event "The process was terminated due to an unhandled exception"
It was installed on a fresh new Windows 10 machine, using the installer downloaded directly from TurboTax so re-installing didn't seem like it was going to solve anything.
But I have found the issue was due to a missing prerequisite, Visual C++ 2010 runtime. So it is now resolved
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Downloadable version of TurboTax 2020 installs but will not start. Event viewer contains an event "The process was terminated due to an unhandled exception"
Happy to see the issue was resolved. We appreciate your input and sharing of your solution.
Thank you for using TurboTax.