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New Member
posted Oct 31, 2019 1:19:58 AM

Each time I open my 2018 turbotax 20 returns I'm asked to reload the program. Is this normal as I never had to do this in past years ?

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1 Replies
Moderator
Oct 31, 2019 1:19:59 AM

Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of you saved returns.

https://turbotax.community.intuit.ca/replies/2647640

https://turbotax.community.intuit.ca/replies/3169457

If you are still having issues, please contact our phone support for further assistance. (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013