If you go to EasySteps: under "REVIEW" in the left-hand side menu go to the Review Section and click on Audit Defence then you will see where you can purchase Audit Defence and it will show on the top "Purchase for (name) to" put a click on the box and it will charge for both of you to have Audit Defence.
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Thank you. I purchased it at the beginning not knowing that I had to select both and don't remember seeing that option. Is it possible to purchase it for my wife now? When I go-to that tab all I see is "you gqv purchased audit defence for Richmond. No option to add my wife.
As the screenshot shows, when you are given the option to buy Audit Defence, if you don't buy it for your spouse at the same time as you buy it for yourself, you will not be able to purchase it for your spouse later.
Is there a way I can refund it or start a new filing and buy it for my wife then? I haven't filed with the cra yet. I don't get why it didnt give me the option to buy it when I started and audit defense was put at the beginning of the filing instead of at the end only as an add on option so it knows all the people in the filing.
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line.
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