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New Member
posted Oct 30, 2019 1:43:09 AM

Form T5008 Box 16 asks for a quantity, why does TurboTax respond with error message "Please enter a dollar value ...." for Box 16?

0 10 2998
1 Best answer
New Member
Oct 30, 2019 1:43:10 AM

Box 16 will accept whole numbers or amounts with fractions of securities entered as a decimal place. As example 2 or 2.25

10 Replies
New Member
Oct 30, 2019 1:43:10 AM

Box 16 will accept whole numbers or amounts with fractions of securities entered as a decimal place. As example 2 or 2.25

New Member
Oct 30, 2019 1:43:11 AM

But it will not accept a number such as 422.6540 so do I just round it up to 422.65?

New Member
Oct 30, 2019 1:43:13 AM

Yes, for the fraction of a share I would drop the .0040 as CRA uses Truncating to remove small amounts from their computer system for storage and processing efficiency.

Level 2
Mar 28, 2024 8:38:04 PM

I have the same problem and after years, I am finally irritated enough to send a message. 

How about you send this back to the developers and tell them they need to fix the field type from currency to a quantity type.  This is clearly a programming error. 

Improve your software, don't just tell people to deal with it.

Moderator
Mar 29, 2024 6:46:58 AM

Can you please provide a picture of both what was entered in your T5008 and then the error message you get? You can contact our phone support team who can view your screen and enter an escalation to have this investigated. 

 

Thank you for choosing TurboTax 

Level 2
Mar 29, 2024 10:06:04 AM

Here you go.

 

 

Moderator
Mar 29, 2024 10:49:35 AM

Please enter 1.00 

Level 2
Apr 1, 2024 12:39:45 AM

Yes, I can enter a decimal number with 2 numbers.  But that is not the problem.  Most T5008 receipts have 3 or 4 numbers after the decimal point in box 16.  The quantity field is supposed to be a numerical field - not a currency field.  Thus the "type" of the field is incorrect.  Again, improve the software please. 

The message is telling you to put a dollar amount in a quantity field.  This is misleading.

Thanks

Intuit Alumni
Apr 1, 2024 5:42:38 AM

For the fraction of a share you can drop the numbers after the first two numbers following the decimal as the Canada Revenue Agency (CRA) uses Truncating to remove small amounts from their computer system for storage and processing efficiency. TurboTax software is created according to the CRA's directions and instructions.

 

Thank you for choosing TurboTax.

Level 2
Apr 1, 2024 4:01:57 PM

Yes, I can.

Turbotax's resistance to fix their software is baffling.  

Any person with knowledge of programming knows that Quantity field has been typed incorrectly as a currency field.  

This has been this way for at least 5 years from the original post.   Each year the same error has been perpetuated.

I cant waste anymore time on this.  Will just shake my head each year I see this. 

You have successfully did your job and made me give up.