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Level 1
posted Oct 31, 2019 2:53:49 AM

Hi...why are my Bookmark and Find icons locked? I am using BC 2018 Standard TurboTax. Thanks. James

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1 Best answer
Moderator
Oct 31, 2019 2:53:49 AM

The Forms, Bookmark & Find icons are locked until you complete the first two sections of the EasyStep Interview. Once you have finished the Introduction & Profile sections, those icons will unlock.

3 Replies
Moderator
Oct 31, 2019 2:53:49 AM

The Forms, Bookmark & Find icons are locked until you complete the first two sections of the EasyStep Interview. Once you have finished the Introduction & Profile sections, those icons will unlock.

New Member
Feb 5, 2020 5:21:21 PM

Hello,

 

I am using TurboTax 2019, and despite having completed the Introduction and Profile tabs, all of the tabs are still locked.  Could you offer some help?

 

Thanks

Moderator
Feb 6, 2020 11:08:34 AM

@AEJanzenpg Have you gone all the way into the start of Income & Expenses section? Is the left side menu still locked? Did you start in Forms mode & switch to EasyStep?