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New Member
posted Oct 30, 2019 2:19:52 PM

How do I discontinue with turbotax standard 2017?

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1 Best answer
Moderator
Oct 30, 2019 2:19:54 PM

Unfortunately you cannot delete or close your TurboTax account. However you can delete all returns from the account.

When you login to your account, click on the trash can icon next to a return to delete it.

If you only have one return, it won’t show the trash can. Click on the “Continue” button after “Start a new 2017 return” to create a blank return. Then select “Return Manger” from the “Tools” menu on the top right. Now you should be able to delete your return, leaving only the empty return in the account.


1 Replies
Moderator
Oct 30, 2019 2:19:54 PM

Unfortunately you cannot delete or close your TurboTax account. However you can delete all returns from the account.

When you login to your account, click on the trash can icon next to a return to delete it.

If you only have one return, it won’t show the trash can. Click on the “Continue” button after “Start a new 2017 return” to create a blank return. Then select “Return Manger” from the “Tools” menu on the top right. Now you should be able to delete your return, leaving only the empty return in the account.