How do I find the License Code for a turbo tax purchase when I can't find my original email with that information?

What tax year? When did you make the purchase?

lost license no!

2023  feb26 24

PO No. QSTND269661844

An email has been sent to you to the email associated to this account. Please also verify your spam/junk folder.

Thank you for choosing TurboTax.

still waiting for answer !!

We have sent you an email with your license code as requested.

Thank you for choosing TurboTax.

still no answer  i am totally frustrated PLEASE respond

@ronfinmoss Have you checked your junk/spam folder? 

Is the email address you are logged in with the same as the one you used to make your purchase?

2022

purchased in 2022

yes

Could you please confirm where the product was purchased from? Was it a direct purchase from Intuit TurboTax or purchase through a retail store? 

Thanks for choosing TurboTax.

2024, Today

We are unable to find an order with the email. A private message has been sent to you. To access it, please log in to your TurboTax community account and click on the envelope icon in the top right-hand corner.


 

@TurboTaxAniqua, could you please help me activate my online software that I purchased from Costco?

@PNJ1 To activate your TurboTax Online version, please visit this link. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product. 

Thank you for choosing TurboTax.