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dsauve411
New Member

How do we report a problem in the online version of turbotax software? Error message is wrong on the business name

The message says "name in not unique". the real error is the name is too long. Why would the name need to be so short?
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Accepted Solutions
TurboTaxKim
Moderator

How do we report a problem in the online version of turbotax software? Error message is wrong on the business name

TurboTax only allows a certain number of characters in many fields. When you attempt to enter a business name that is too long or contains invalid characters, the error message generated says "the business name you have entered is not unique"

We will pass your feedback on to our development team and they can possibly make a change to this message in future update or release of TurboTax that does not cause this confusion.

View solution in original post

1 Reply
TurboTaxKim
Moderator

How do we report a problem in the online version of turbotax software? Error message is wrong on the business name

TurboTax only allows a certain number of characters in many fields. When you attempt to enter a business name that is too long or contains invalid characters, the error message generated says "the business name you have entered is not unique"

We will pass your feedback on to our development team and they can possibly make a change to this message in future update or release of TurboTax that does not cause this confusion.

View solution in original post

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