How to cancel my appointment?

You will be able to do it directly within your apt scheduled in the "Review" section or from the "TaxExpert" button your appointment will be listed and you will have the option to cancel it.

If required: 

• I'm using TurboTax Live Assist & Review. How do I talk to a tax expert? 
• I’m using TurboTax Live Assist & Review. How do I submit my return for review? 

Unfortunately, there is no option to cancel an appointment I made. I received an email saying there would be a banner with my appointment time to click on to make changes, but no such banner exists! Escalated the issue with TurboTax tech support on Feb.16,2021. Frustrating!!

To help you with this, we have included our TurboTax FAQ below for your review.

I'm using TurboTax Live Assist & Review. How do I talk to a tax expert?

Thank you for using TurboTax.