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Returning Member
posted Mar 6, 2024 12:14:05 AM

I can't connect my Etsy account with turbotax

Hello. I joined turbotax from Etsy's link but I can't connect my Etsy account when I sign up. How do I connect again after I paid? It seems I can't go back to the previous steps. I wanted to connect my Etsy shop before I talk with an agent.

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4 Replies
Intuit Alumni
Mar 6, 2024 5:27:51 AM

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.

New Member
Apr 29, 2024 7:43:03 PM

I'm having the same problem. Any solutions?

Moderator
Apr 30, 2024 12:08:16 PM

@Linspin

 

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

Returning Member
Apr 30, 2024 12:19:53 PM

No solution. I called three times and finally someone in the turbotax team figured it out. Apparently this function is not available to any Etsy account that is outside of United State. They should've mentioned it on their page.