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Not applicable
posted Apr 29, 2020 1:51:05 PM

I decided to purchase the Turbo Tax CD instead of using this online version. How can I cancel this online version?

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3 Replies
Moderator
Apr 29, 2020 2:43:16 PM

Here are TurboTax FAQ links, included below, to help you delete information and deactivate an account if you created one.

 

How do I deactivate (delete) my TurboTax online account?

 

How do I delete info I’ve entered into the online edition of TurboTax?

New Member
Feb 1, 2021 1:21:27 PM

I would like to purchase the downloadable version of Turbo tax 2020.  How do I deactivate the online version that I signed up for in error?

Intuit Alumni
Feb 1, 2021 2:40:22 PM

Follow the instructions in this link to deactivate your account:

https://turbotax.community.intuit.ca/community/navigating-turbotax/help/how-do-i-deactivate-delete-my-turbotax-online-account/00/873776

 

I hope this was helpful