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Level 2
posted Mar 23, 2025 5:46:17 AM

I don't have short-term rentals. I don't understand why I have this error "You have selected one or more CCA classes for the non-compliant short-term expenses that were "

Can you please guide me how to remove this error? The Live Chat is been offline for days.

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17 Replies
Moderator
Mar 24, 2025 11:00:50 AM

When you are in the review section of your return and see the error, you should be able to click on "FIX." It will take you to the place where you need to edit your answer.

 

Thank you for choosing TurboTax.

Level 1
Mar 29, 2025 7:20:49 PM

I am having the same issue. Were you able to figure it out? 

Level 2
Mar 29, 2025 9:47:19 PM

Called them and talked to a person who suggested to remove the cra access code. Clicked next. before you file, enter that code back and file. It’s a bug. 

Moderator
Apr 1, 2025 1:28:23 PM

@eltchan Thanks for the update; we are glad to hear that you were able to File.

Level 1
Apr 1, 2025 2:41:47 PM

Will Turbo Tax be fixing this glitch before other users have issues? 

Moderator
Apr 4, 2025 12:27:55 PM

If you are using TurboTax Online, from 2024 tax return (left menu), click on Incomes // Rental property. If you have a rental property listed, click on Edit // In rental Profile You have the Rental expenses or CCA for non-compliant short-term rental properties.

 

Before uncheck it, please make sure in the following pages you don't have any information entered for this in pages:

  • T776 Rental Income
  • T776 Rental Expenses
  • T776 - Non-compliant amount of expenses and CCA for short-term rentals

 

After you confirmed all information related to Non-compliant short-term are removed, go back on Rental Summary, click Edit and uncheck the box.

 

For your information, this needs to be selected if you’re claiming expenses or CCA for a short-term rental (less than 90 consecutive days) that was not compliant with provincial or municipal rules for any amount of time during the tax year.

 

Not compliant means that the province or municipality doesn’t allow short-term rentals in your location, or you didn’t have all the required registration, licensing, or permits to operate the short-term rental.

 

Thank you for choosing TurboTax.

New Member
Apr 25, 2025 8:26:20 PM

I am having this same issue. It has not been fixed and I am unable to file my taxes as a result. I do not have any short term rentals, and I do not have the box for non-compliant short term rentals checked off. I just spent an hour on hold with Turbo Tax, only to be cut off. Is there a way around this?

Level 2
Apr 26, 2025 9:23:16 AM

Called them and talked to a person who suggested to remove the auto-prefilled CRA access code. Clicked next. before you file, enter that code back and file. The error message disappeared. 

Returning Member
Apr 26, 2025 3:24:19 PM

Persistent message: You have selected one or more CCA classes for the non-compliant short-term expenses that were not reported in capital cost allowance assets for rental. Please review your selection.

Do not have CCA selected.

 

Turbotax, are you working on fixing this?

New Member
Apr 27, 2025 1:05:14 PM

Did you get a fix? I have the same error

 

Level 2
Apr 27, 2025 1:10:30 PM

It's a bug. Called them and talked to a person who suggested to remove the auto-prefilled CRA access code. Clicked next. Before you try to file, enter that access code back and file. The error message magically disappeared. 

New Member
Apr 27, 2025 1:31:08 PM

I had to call the help line and they eventually got it to work for me.

Returning Member
Apr 27, 2025 5:26:13 PM

Do you mean removing the Netfile access code and re-introducing it?

Returning Member
Apr 27, 2025 5:27:30 PM

What was the number you called? The only number I found was  [phone number removed]. Could not get passed auto-attendant. 

Returning Member
Apr 27, 2025 5:31:12 PM

The only number I found one-e[product key removed]-eight-two-nine-eight-six-zero-eight. It is stunning that Turbotax prevents their support number from being posted in their support forum.

New Member
Apr 30, 2025 6:08:51 AM

I am having this issue and trying the fix. I called your support line with no success on resolving the problem.  Can you please contact me to resolve the issue.  Thanks

Returning Member
Apr 30, 2025 6:38:27 AM

I managed to get hold of agent. Ended up deleting my income entry and re-creating it. Took a while though.

 

Call the support line ending with 8608. When you call, the automated system will ask for the reason for your call. Be sure to clearly say, "I want to speak to a phone agent." If they ask why you are calling, say again, "I want to speak to a phone agent."