I have been w/ Turbo Tax and automatic renewal for...

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New Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

 
8 Replies
New Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

I would love an answer to this as well. I am so confused this year. What happened to automatic renewal???

New Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

I too have been on the auto download for many years. Have not seen any emails regarding this years edition.

 

Have they cancelled the subscriptions?

 

Returning Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

I too have been with TurboTax Autorenewal for a number of years and normally receive an email that my "TurboTax is on its way!" by mid January. This year (2020 taxation year) >>>nothing, and when I call the toll-free number, the automated system sends me information on how to Amend/Change a Return when I had asked for information on "Auto Renewal". Come on Intuit. Post something for your loyal customers

Returning Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

Search "Advantage" under Support for a posting from November 27, 2020....

Returning Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

Search "Advantage" under Support for a posting from November 27, 2020...

Returning Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

Search for "Advantage" under Support for a posting from November 27, 2020.

New Member

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

I ended up purchasing the Turbo Tax program from Staples.ca. I got the Premier edition that allows you to file up to 12 returns  - exactly the same program I have used for years. Once you purchase, Staples sends you a link to download the program to your computer and gives you a registration key as well. Much easier than the online program that the Intuit Turbo Tax website was offering at a cost of $35+ per return. I paid, I think, $72.99 or $74.99 thru Staples and got the program I wanted. 

Moderator

I have been w/ Turbo Tax and automatic renewal for many years. Am I still in your family or has something happened to my subscription renewal?

Unfortunately, our TurboTax Advantage program has been discontinued for tax year 2020. This FAQ has more information: https://turbotax.community.intuit.ca/community/tax-topics/help/information-for-turbotax-advantage-cu...

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