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New Member
posted Feb 20, 2024 6:53:27 PM

I have entered my home office expenses, can see them on the page but the summary says "Not Started". Why?

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5 Replies
New Member
Feb 20, 2024 8:30:42 PM

I have the same problem.  Can anyone help?

Moderator
Feb 21, 2024 7:10:12 AM

This is a known error- our engineers are working hard on getting this fixed. We will update as soon as this has been updated.

 

Thank you for choosing TurboTax and  your patience. 

New Member
Apr 10, 2024 7:55:35 AM

Has this been fixed yet?  I am still getting this same message that Home Office expenses "not started yet" though all expenses entered.

Moderator
Apr 10, 2024 8:32:26 AM

Yes, this issue was solved in prior weeks. Did you try clearing your cache/cookies, signing out of your return and restarting your computer? Some clients have said changing the browser or using an incognito window also helps.

 

Thank you for choosing TurboTax.

New Member
May 1, 2024 10:13:00 AM

I did talk to support and they could not figure out how to resolve this.  

They suggested I start a new return but Turbotax does not allow you to have 2 pages open at the same time so I cannot access all the info I have already inputted.

Any suggestions?

thanks